Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,202
chart
#531
All reviews
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Aug. 12, 2025
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Hey, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Loox, we take great pride in offering an app that provides a great return on investment and attentive, high-quality support. I’ve also reached out to you privately so we can better understand what went wrong and work on making things right. Your satisfaction is very important to us, and we’d truly appreciate the chance to improve your experience. Best, Omer V Loox Support
Aug. 12, 2025
Aug. 12, 2025
Jen from Loox Support provided outstanding assistance! She quickly identified the issue with my CSV file, converted it for me, and ensured all my reviews were successfully imported. Her response was prompt, professional, and solution-oriented. Thanks to her, my store now has all the reviews I needed. Highly recommend Jen and the Loox team for their excellent customer service!
Aug. 12, 2025
Aug. 11, 2025
Quick response from support when I had a question with billing. Ken was super helpful and very response. Thank you!
Aug. 11, 2025
Aug. 11, 2025
Aug. 11, 2025
Brilliant app, and top class customer support too. Would highly recommend.
Aug. 10, 2025