Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,202
chart
#531
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Aug. 15, 2025
Great app! just what I have been looking for. Got excellent support from Mary
Aug. 15, 2025
Aug. 15, 2025
Aug. 15, 2025
Aug. 15, 2025
Instant reviews when we switched over while we had received 0 over several months with an unnamed competitor. Then we made a base product change which caused all of our mockup images to not match with the review requests and already received reviews. Contacted support which ouch said they'd get back by email. Well surprise, they did almost immediately and continued to follow up with multiple messages over the next hour. And within that hour Jen from support had somehow remapped all of our products to the new id, all images matching, problem solved. Very happy with the results so far and extremely responsive support.
Aug. 14, 2025
Aug. 14, 2025
Very happy with the service. Customer support is really responsive. I was assisted by Omer V. Great guy. Answered all my questions.
Aug. 13, 2025
Rotem once again provided excellent assistance, as always. Although the support process started off slowly and I had to wait a few days for help, the moment Rotem stepped in, everything moved forward smoothly, and the issue was resolved lightning fast. Thank you, Loox – you’re the best, Rotem!