Loox ‑ Product Reviews App

The Loox customer support team is awesome. They're extremely helpful and when I'm looking for a feature they don't have they basically always have a work around.

I used this app to help grow my sales by showing social proof and setting up with klaviyo as they integrate. New to it but looks awesome!

The easiest app to install on Shopify so far for me. Really intuitive, I'm only 2 days into the trial and I can tell that this will do wonders for the store, and has already provided some great insights into my customers thoughts (good and bad!)

LOVE this app, I switched from Yotpo and the features are in my opinion much better. Visually the reviews grid on our products page is very attractive, plus the customer video reviews functionality is a game-changer for us.

Great app for collecting product reviews and the customer service time is very helpful. I'd recommend it for anyone looking to utilize social proof on their website.

We have tested several review apps, and decided finally to go with Loox. Reasons for us were: the modern look, focus on mobile use and photos, and the relatively easy way to send requests manually. The main reason however was the good and fast support plus the offer to add a feature in a next update to handle POS sales properly. The last was crucial for us, as we are based in Germany, need to respect GDPR but most of our clients use a quick checkout... so they don't even see the checkbox for accepting marketing mails (review requests are considered marketing mails here!). Having a lot of personal contact to many customers that coming feature will certainly help us to collect a decent amount of reviews over the time.

Easy product to integrate and looks fantastic with our customer-generated content! Highly recommend it, and the support team is very helpful.

The best review plugin we have used so far. Do not hesitate to implement this in your shopify store. !

Excellent user interface! Easy to setup too. The support team is great and the visual side for customers look awesome. Glad I got it.

The app is pretty intuitive and is perfect for social proofing. Also the photo reviews will come in handy.

The customer support is really helpful. The app has it all what needed to build trust. I was still on the trial plan but already saw that it is worth it. The app has generated some reviews for my past orders. The support is super fast and helpful. They even do some manual work for me to help me fix some issues. Thank you!

Used other apps this is the only one that’ seems to get customers to actually respond. Had a tech issue and it was dealt with very quickly, Channelle responded to my queries almost immediately and went back to my query without issue even when I asked for more help outside of what was possible. Honestly, great customer service from her, very patient and knowledgeable. The best review app I have tried by far. Thanks Guys

Very useful and user-friendly app that works really well. The features and options with displaying reviews are great and the support from Mara and the Loox team is second to none. 10/10!

Excellent PRODUCT Excellent SERVICE App provides incredible SOCIAL PROOF

It's a great way to reconnect with the customers - I love the customization option and the ability to reply directly to the customer. It really builds confidence for the buyer when making a purchase on our store.

Great app, greater support! All perfect, I love it. I use it for displaying photo reviews, which I think is best with loox

A brilliant app when you want to set something up yourself. Very easy to use! I now have reviews and a full referral system set up which I did all by myself.

good good good good good good good good good good good good good good good good good good good good

I used Loox for roughly a year and I never had any problems with it. The only reason I switched to a free app is because my customers don't seem to be that interested in leaving photo reviews (even with the discount offer) and our budget is very limited at the moment. If you can afford it, definitely go with Loox! Shout out to Chester who helped me with an issue after uninstalling the app. He responded to my service request within minutes and had the issue resolved immediately... on a SUNDAY. Thank you!! Best customer service ever. :)

Excellente appli, j'en suis ravie ! Cela aide vraiment mes clients à faire leur choix. Le design est propre, et tout est facile à comprendre.