Loox ‑ Product Reviews App
All reviews
Review RSS feed
Gave decent results for price during trial and first month. Now it's says I've run out of review sends after just 2 days and what I get from that is just about 10 reviews. When I bumped up the next level, Within a few days, I got the same message, that I'd run out. Currently looking for alternatives . It's fine if that's their pricing, but they definitely show more results during their trial and initial and then want to force you to pay way more to get results thereafter. Very disappointing.
Hey, Yishai from the Loox team here - I'm so sorry you're disappointed in your experience with Loox recently. I'd be happy to clear a few things up and try to explain what happened :) Generally speaking, Loox offers a one-time bonus to send review requests to past customers free of charge regardless of how many emails are sent. This might be the reason so many reviews came in during your first month of Loox, as free emails were sent to your customers going back to orders 90-days before Loox was installed. In regards to recent performance, I can see that you recently moved to the Advanced plan which offers 500 review request emails per month which might be less than your monthly order volume and hence was exceeded faster than expected. With that said, I can see that you received more than 150 reviews in the last 30 days which is fantastic! In any case, we contacted you privately through our support channel to explain everything in more detail, we're more than happy to help you get the most out of your Loox subscription.
amazing app. great way for my clients to leave reviews which I've seen my web traffic increase with customers images. easy to use
After just a few days of installment, Product reviews started coming really quick. Tech support is extremely good and helpful.
Early days but the app is lovely to let customers send in images of their purchase. It makes them feel part of the Subbytech family.
Thank you, all is working perfectly! it helps us very much! the best thing is the possibility to add the photo!
I like this app a lot amazing work. Helps make the site look professional. I will tell my friends about this app
Amazing app, drives a ton of conversions through the interactions perspective customers have with the photo reviews and helping to drive second and third orders with the discounts given as incentives to post a photo review. We are also using the photo reviews for marketing purposes so all in all tons of value from this app for a very reasonable price. Highly recommend. Great customer service as well. Had trouble getting ratings shown in collections and they got it done in under 24 hours.
I used this app for reviews. If you can afford it I highly recommend it - Its a great app and works well - I especially like that it shows all the reviews under any product...Rather than just the product specific review under that particular product.....I'm a new store and can't afford the $35 monthly but hope to come back to this app someday soon!
It did what I wanted and looking forward to engaging with customers to use it. The support was fantastic. The only reason I am giving it four stars is that for the look and feel consistency it would be good if the customisation (advanced plan) of the reviews was applied to the carousel in the same way as to where else the reviews appear (product page, side widget)
I've only been using Loox for a few days but so far I'm loving it! It was super easy and quick to get everything set up (less than 10 minutes). My customers said it's super easy to leave reviews. I love that they can upload a photo to their review if they want. Everything looks great on the site. SUPER fast customer service with a random question I had. Loving it!
Ottima app per collezionare recensioni, disponibile anche in lingua italiana. Prezzo mensile giusto. Consigliata!
Very easy to set up. Excellent communication. Looking forward to seeing our first reviews. I found setting up the email series very straight forward.
Great app, easy to use, and it really helps to attract more sales! especially it allows my customers to upload photos, which is really important!
他のツールを使った事がありませんが、メール送信機能、カスタマイズ機能、などほとんどの事で不満がありません。写真収集に特化しているので、お客様の写真投稿が増え、WEBサイトが非常にリッチになります。個人的にはインスタグラムに投稿してもらうよりも価値が高いと感じています。
After trying several different review apps, I can confidently say Loox was able to provide my store with the best solutions by far. The review request response rate and the % of reviews that include an image are incredibly high. Being both cheaper and way more productive than any other apps I have used before, makes it a no-brainer.
Great app for reviews - as well as being perfectly customisable, we're able to showcase the picture reviews simply.
Simply Amazing. It's a life saver!! Highly recommend. It definitely helped me boost my sales. Get it
I used this app to help me see what my customers really like. I like how people can make comments about their purchase experience and the product.
great its really good. i love it and want to recommand the other. as it works lot for me and for my paktec
Really helped improve our image after we changed owners and started growing. Lots of options for setting up the email reminders and uses a separate email list than our marketing does.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.