All reviews

Rating Breakdown

  • 5
    93% (19,561 ratings)
  • 4
    5% (1,104 ratings)
  • 3
    1% (176 ratings)
  • 2
    0% (62 ratings)
  • 1
    1% (256 ratings)
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4 / 5 Share

Sept. 8, 2020

Loox app is a must have, if you want to convert website visitors to paying customers. I most especially love the "add a photo feature". It helps convince visitors that your store is indeed genuine. Con The ability for stores to add their logo should be on the basic plan please. I'm holding the 1 star for this.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 6, 2020

it's a great app it's given me options to import all reviews with or without photos thanks for the developer

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 4, 2020

The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as 1. manually changing the codes before the customers uses it is impossible to achieve 2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured 3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is. 4. we cannot give a fixed dollar amount as the products in that one collection has different price points. 5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to. We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.

Using app

9 months

Total reviews

2

Average rating

2.5

Developer Reply

Hey, Amit from the Loox team here! Thanks for your elaborative request! ​ ​While Loox does not currently support this, we are always looking for new ways to improve our product. ​ ​I have already forwarded this to our Product Team for further consideration. ​ ​If you don't mind, please contact our support team at [email protected] and we'd be happy to gather more information from you regarding how you see this feature in action :) ​ And in any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.

4 / 5 Share

Aug. 10, 2020

i like this app, extrenement utile, facile a utiliser, et surtout offre les meilleurs reviews du marche.

Using app

14 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 9, 2020

So far good experience with Loox - Support team responds quickly - I just feel that in $9.99/ month loox team can offer extra features like follow-up mails to customer for sharing photo reviews

Using app

Over 1 year

Total reviews

6

Average rating

1.5

4 / 5 Share

Aug. 8, 2020

Great app. Really helping the store out. Simple, easy to use. Highly recommend as a great app to use on anyone's store.

Store

ELW

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 5, 2020

i like this app, my site looks better with this app. Loox is a photo review app. It allows your customers to leave product reviews, but with pictures. And as more and more people post positive reviews on your online store with photos, your store will have better credibility.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2020

So far, so good! Very user-friendly app. I really like it. I've been looking for a product review app like this.

Using app

17 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2020

What i liked about this app was that it made my store look much more clean and nice. What i didnt like? Nothing. Everything was very smooth and easy

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2020

Is a nice review app. you can customize to match with your site and its easy to use! Love it so far

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 2, 2020

it was great experience you can improve on the ease to use the app and let it be intuitive in setting the home page

Using app

23 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

July 31, 2020

Blij met deze app bedankt. Ziet er overzichtelijk uit. Jammer dat je 100 tekens moet typen in het schrijven van deze review.

Using app

About 21 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 31, 2020

Great app, plenty of options. Very good if you want to optimise our reviews section and brand communication with your customers. Plus the platform is pretty intuitive and easy to use. Finally, the support is always here for you. I'd just suggest more designs available as people are too used to the Loox design and it could be bad if people had previous bad experiences in other shops.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 30, 2020

I love it, could not ask for any more.loooooooooooooooooooooooooooooooooooooooooooooooooooooooooooove it

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 30, 2020

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Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2020

I liked this app because it was very convenient and very accessible to people who can't find other apps for this service.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2020

LOVE IT !! BOOSTED MY SALES AND EVERYTHING COULD BE CHEAPER FOR MONTHLY SUSCRIPTION THOUGH ALSO ====

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2020

App is great because it cleanly helps you display your reviews on your product page and import reviews from aliexpress.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 24, 2020

So far, seems to be very easy to use, and quick to correct errors. Appreciate their feedback. Looking for more success.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 20, 2020

Really good app, developed to increase conversion and easy to use. Just need an improve regarding the photo (fon now only one for review)

Using app

10 months

Total reviews

1

Average rating

4.0