All reviews

Rating Breakdown

  • 5
    94% (6,812 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (122 ratings)

Reviews with Text

  • 80% (5,753)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2025

Amazing and helpful customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Love the app so far! Needed some assistance and Leogen chimed in quickly and helped resolve the issue!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2025

Arielle done an amazing job and was a very helpful person. I had a couple problems with reviews not showing but Arielle was incredible and helped me resolve this issue promptly.

Store

Xylenta

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 31, 2025

very easy to set up but a bit expensive than others

Using app

3 months

Total reviews

6

Average rating

3.7

5 / 5 Share

May 31, 2025

It's a fabulous addition to my store and shows relevance to my products.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2025

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2025

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2025

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

ok

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

Liz was very helpful and looked over my site and answered all of my questions. I am excited to start getting reviews on my site.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

Thank you so much for the support

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Ken was very helpful, quick response and knowledgeable fixed my problem within a few minutes

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Top App

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Dolev and the team sorted out my support ticket SUPER fast and helped with something I was panicking I wouldn't be able to fix!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2025

Loox is a powerful and easy-to-use review app that really helps boost trust and conversions. What impressed me most is their support team — super professional, fast to respond, and always helpful. They resolved my issue quickly and followed up to make sure everything worked perfectly. Highly recommended!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2025

Super easy to set up and looks great on my website

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

May 27, 2025

The app is fine. It can be a little hard to figure out where everything is, but sending a message to customer service is swift (George).

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Thank you for your feedback, and I’m sorry that you ran into some difficulties while trying to navigate within the app. If you’re open to it, we’d love to continue the conversation and hear some more about your experience. Just reply to the email we sent, and we’ll do our best to make things right. Thanks, Arielle from the Loox team

5 / 5 Share

May 27, 2025

Problem solved. Dealing with Rain was easy and quick.

Using app

26 days

Total reviews

2

Average rating

5.0