Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,213
chart
#538
All reviews
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May 8, 2025
Very satisfied, great app. Our customers love to upload videos or photos, they also get a sale them. Perfect.
May 8, 2025
May 7, 2025
Arielle B from Support Team helped me to implement Loox on my website and went the extra mile to add a section heading the custom way I wanted. Thanks, Arielle !
May 8, 2025
great app with various features, and a solid support team, it is all in one solution to make a credible looking store.
Hey, Thanks for taking the time to share your feedback. We do our best to keep our pricing as transparent as possible, with full details available on our website, Shopify listing, and in the app. I understand the recent charge came as a surprise. We’ve already followed up privately and made sure the issue with your COD orders was resolved. Feel free to reply to our email if there’s anything else we can help with. Thanks, Rotem from the Loox team
May 7, 2025
George L che mi ha seguito nell'assistenza è stato molto disponibile e preparato.
May 7, 2025
I've been using Loox for some years now and happy with it. Also had some issues recently on comment loading and video not working and they sure replied fast and fixed it. Great!!
May 6, 2025
Kim G helped me a lot with an issue I couldn't resolve. She did it quickly and very clearly. Thank you very much!
May 6, 2025
Loox is easy to install and they even email us to keep us updated on ways to make our experience even better.
Oct. 7, 2025
Great app! They were helpful when asked and are truly customer-centric. Love the work they do!
May 5, 2025
So far I give it a 4 only do to the initial response time from customer service. I requested assistance and got a response right away, but my case was escalated and I didn’t hear back for days. I needed to make a decision and move forward. However, once I was out into contact with Sara F. And Rotem, they were very helpful and timely in their responses. 5 stars for the reviews already coming in and their assistance, but I do think there is room for improvements based on ability to customize without having to go through support. - so that is why 4 stars.
May 5, 2025
Loox works well with our website and is a great way to get reviews from customer.