Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
21,049
chart
#279
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July 7, 2024
Excellent customer service as always! Jodel was knowledgeable and kind and fixed my issue very quickly.
July 7, 2024
July 6, 2024
The customer support was really helpful. I was very pleased with Chester's assistance; together, we quickly resolved the issue I had. The instructions were clear and efficient.
July 6, 2024
Almost the reviews app I needed. Here's what's missing: - You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service. - You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck. - You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey, Rotem from the Loox team here. Thanks for sharing your experience with Loox. We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)