Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
21,078
chart
#382
All reviews
Rating Breakdown
July 1, 2024
pessima vcs n respodem
Hey, Shany from the Loox team here. I'm truly sorry to hear your experience with Loox was not as you expected. I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there. In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.
July 1, 2024
Reasonable price, Easy set up. I still need to fine tuning the settings and the widgets. Aya from Customer Support is super! She replied within 3 minutes!
July 1, 2024
We are so happy to have switched to Loox recently. The main reason being is their fantastic customer service. Whenever we have a question, it's very easy to contact the Loox customer support and they always respond very quick. Thanks for being there for us.
June 30, 2024
These are thieves. they still deduct money from your bank account eventhough you are not using their product
Hey, Rotem from the Loox team here. Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created. I’ve reached out to you privately through our support email to refund you for this charge :)
June 30, 2024
Love this app! It has helped boost my business with picture and video reviews from real customers!
June 30, 2024
June 30, 2024