Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
21,079
chart
#382
All reviews
Rating Breakdown
Review RSS Feed
June 28, 2024
Love the look and presentation of the reviews. But the migration from Stamped COULD NOT have been longer or more painful.
June 28, 2024
Very convenient to use
Using app
About 2 years
Total reviews
1
Average rating
5.0
June 28, 2024
I recently had the pleasure of using Loox reviews, and I must say, it has been an exceptional experience! The platform is incredibly user-friendly, and it made collecting and showcasing customer feedback a breeze. A special shoutout to Jemuel, who was extremely helpful throughout the process. His guidance and support were invaluable, ensuring that we maximized the benefits of using Loox reviews. Thanks to Jemuel and the Loox team, we've seen a significant boost in our customer engagement and trust. Highly recommend!
June 28, 2024
Um aplicativo muito prático, com varias funcionalidades, tudo muito intuitivo, mesmo sendo com as configurações em inglês, vale muito a pena ter na loja, super indico, estou muito satisfeita, inclusive com o layout de loja.
June 28, 2024
June 28, 2024
I do not recommend this app. Every time I try to filter reviews for products, it gives me a loading error. I have to cancel the product download and re-download it, and even then, this doesn't always work.
Hey, Rotem from the Loox team here. I'm truly sorry to hear your experience with Loox was not as you expected. I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
June 28, 2024
Great app and and excellent support from Aya. They respond extremely fast. Only drawback is that they don't do site reviews, which we'd like to show in Google search results.
June 27, 2024
We were sort of caught in a bind after Shopify notified us that their review app was being discontinued. Just before that, our 3rd party developer became unavailable, so it turned out to be quite the learning experience. As suggested by Shopify, I exported all our customer reviews to a csv file for safe keeping and proceeded to evaluate replacement apps. During that process, I discovered that we are using a "vintage" theme, which is a theme that is not compatible with Shopify's current 2.0 platform. Even though our vintage theme performs fine, it makes upgrades more difficult because you sometimes must modify the code yourself. Anyway, I followed their step-by-step instructions, and the install went smoothly. The app also includes an option which allows you to email your exported reviews file to them for mapping. They mapped it so it would import it correctly and sent it back within minutes. Everything is now working fine, and we are learning how to take advantage of all the built-in tools to increase our sales. Thank you Loox, and I recommend!