Loox ‑ Visual Product Reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
7,206
chart
#556
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Dec. 19, 2024
this app is seamlessly just the best. trust it. pretty much all the features are point and click to activate, pretty amazing!
Dec. 19, 2024
1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.
Hey, Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time. We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.
Dec. 18, 2024
Dec. 18, 2024
Customer support by the name of Rotem was extremely helpful. Glad he’s on board A+
Dec. 17, 2024
Ich bin gerade am Lernen, leider alles auf Englisch, aber ich arbeite daran.