All reviews

Rating Breakdown

  • 5
    94% (6,803 ratings)
  • 4
    3% (234 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (121 ratings)

Reviews with Text

  • 80% (5,748)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2024

Ken was very helpful

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

needs to improve ease of use

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Thank you for your feedback. We always look for ways to improve and would love to hear more about your experience. We have reached out via email. Please feel free to reply whenever it’s convenient—we’re here to help!

5 / 5 Share

Dec. 5, 2024

I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

GREAT APP! WORKS PERFECT.

Using app

11 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 5, 2024

It was easy and fast

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 5, 2024

Great app and support that went above and beyond in assisting with some backend coding work I needed. Aya, Rotem & Sara were all fantastic to work with. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I would highly recommend this app for any business owner it’s a fantastic resource for growing your business.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Store

My Store

Using app

18 minutes

5 / 5 Share

Dec. 5, 2024

amazing, its very easy to use and with help as well

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Easy to set up!

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Good

Store

Drukkie

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 4, 2024

GREAT

Store

MADECQ

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 4, 2024

Using app

10 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Using app

1 day

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 4, 2024

Good app. Absolutely to recommend. Works smoothly integrated in your online shop.

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2024

very bad survices

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey French Factor, I’m sorry to hear about your experience with our support team. It looks like you may not be receiving the responses we've sent to your inquiries. I’ve reached out to you via email, and I look forward to sorting this out together! Best, Sara from the Loox team

5 / 5 Share

Dec. 3, 2024

Using app

14 days

Total reviews

1

Average rating

5.0