LoyaltyLion Loyalty Program

For now LoyaltyLion is a great partner to work with. The product is simple to use for the consumer as well for us as a retailer. It’s intuitive and if you have questions they will support you instant!

Loyalty Lion's offering allows for unique customization in order to cater to one's customer base exactly how you see fit. The team has been super helpful in answering all of our questions and helping create an offering that is set up for success.

Loyalty Lion has been outstanding. They seamlessly transitioned our rewards program, offered excellent features, and provided exceptional support. Highly recommended!

Overall Loyalty Lion is a good system, the auto generated loyalty page helps you get up and running quickly and they integrate with all the major e-commerce platforms and apps. The backend is also easy to set up and navigate. We have had a few issues here and there but they have been addressed by the team.

Namita was very helpful in going over how our program is working and suggesting ways to improve it. The app works great, but it does need to include some extra features.

A big thanks to DURAAN for helping us from our tier’s points loyalty app reset update. This person is doing everything in his/her might to help me out of what I've needed. I recommend this person if you need help find this one. God Bless and Thanks for the great support!

Amazing app with amazing team. Oscar, Jason and Hannah helped us to make the best of a loyalty program according to our needs and customers

Our experience with LoyaltyLion has been great. We were new to loyalty programs in general and the team provided exceptional assistance in setting up our program. Since the implementation of the program, we’ve received ongoing support, recommendations, and new product offerings, particularly driven by our rep Hannah, which has been invaluable in optimizing our program and driving its growth.

Loyalty Lion have been exactly what we needed to help scale our business and engage our loyal customers. Our CSM, Anusha, has been an absolute delight to work with. Any issues are quickly and efficiently resolved. Highly recommend.

Whilst we didn't have the best onboarding experience with Loyalty Lion, our customer relations manager Hannah has been amazing with helping us optimise our loyalty programme, responding promptly to any queries or concerns we have and finding a solution and scheduling regular calls to run through our progress with LL. Thank you Hannah!

Loyalty Lion was a great find for us! The team is insightful and thoughtful with their directions in strategy and program development. The platform seamlessly integrated within our Shopify store and was a low lift internally as a result! We are thankful to have them as an extension of our team.

We continue to have success with this rewards platform. Recently, we've really ramped up our usage of the offerings and continue to have our needs met and then some. The team and our account manager are very responsive, friendly and helpful. Our account manager (Vicky) has really helped push us forward to use more functions within the platform and expand our program. She's great!

Good experience with LoyaltyLions especially since we've upgraded our plan Christian has been very helpful when implementing our new program. He provided really good recommendations to improve our performances as well. Thanks for the great support!

We recently updated our site so our Loyalty page stopped working. I went back and forth multiple times with a rep with no resolution. I reached out again and Sathiya was able to solve my problem in one simple email! I would give Sathiya 5 stars! My frustration from going back and forth with little to no help beforehand determined my rating of 4 stars overall.

Duraan was able to solve my problem regarding a conditional tier very quickly and responses were in a timely manner!

Customer support was excellent! Sathiya managed to resolve our issue very fast. I appreciate the quick responses and patience. Thanks again for your help!

Sathiya was super helpful and informative - thank you! Appreciate the quick responses and knowledge of the platform.

The app has been a wonderful addition to our company. Duraan was very helpful and knowledgeable. Perfect Customer Service!

Great app, does everything we need for our loyalty program and it's super easy to use. The customer service is always fantastic, shoutout to Sathiya for his help via chat today!

Hannah (our CSM) and the support team are my go to resources whenever we run into any question or issue within LoyaltyLion. Update: all of the work the LoyaltyLion team has put into their dashboard and reporting have not gone unnoticed. The improvements reflect their commitment to continually enhancing the platform and providing valuable insights to users like us. Their support and expertise make us confident in the effectiveness of our loyalty program. We know we have a trusted partner in LoyaltyLion to help us make our loyalty program it the best it can be.