LoyaltyLion Loyalty Program
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Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Very happy with the software. The onboarding was seamless.. Highly recommend to anyone looking to add rewards to their store.
We’ve passed your wonderful review onto our Onboarding team at Thanks so much for taking the time to leave a review about our platform. Our customer’s feedback guides our business and helps us keep improving the service we provide. Thanks for choosing us!
Onboarding was great and easy. We set it up for all our 6 websites. We are at the beginning of our journey together but we see some customers already signing in
Thanks so much for your review, we love getting feedback about our product and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Superb app for Shopify users. This takes loyalty above and beyond the basics and has all the right integrations for a comprehensive tech stack.
Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
Loyalty Lion has helped us move our loyalty system online allowing for a much streamlines experience for our customers and greatly reducing the admin time needed to manage the loyalty scheme. A major plus point is the integration with Recharge allowing us to offer subscribers extra points thus incentivising repeat purchase via subscriptions.
Taking the time to leave such a great review about our platform, has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Recharge integration and Subscriber Benefits. We’re looking forward to continuing working with you!
Very intuitive app, easy to use and is already paying off just a few days in to launching the program. Jonny is a wonderful source of knowledge for us too.
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the team, and we look forward to continuing working with you.
We've only had our Loyalty Dept. live for a few weeks but so far we're very happy with the functionality, our community is loving the rewards and the overall experience is very nice. I would recommend LL if your thinking of rewarding your loyal customers and improving your customer lifetime value.
hanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.
Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.
Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding and Sales teams are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.
Our community are very happy with the program. It's easy to use. Also good upgrade options Great service from Aisha an extra bonus! .
Thanks so much for your feedback! It makes our day hearing about how much our customers love LoyaltyLion and the great service they’ve received from our team. We have passed on your review to our team and look forward to continuing working with you.
We still use the basic service. This app leaves alot to be desired though, even paying for all the features.
Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.
LoyaltyLion has been a great platform for us. The interface is user-friendly, and the tech stack integrations have helped us to to launch an omni-channel loyalty program! The customer service is always fast, friendly, and extremely helpful :)
Thank you so much for your review! I am so glad to hear that LoyaltyLion is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.
We LOVE Loyalty Lion! We have been using this app for around 12 months now and have only been using the basics. We are going through a re launch of our loyalty program now and excited to use the app to its full potential! A big thank you to Jake and the team for all your support with the process!!
It’s great to hear that you're having a positive experience with LoyaltyLion. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, please let us know.
I have only given 1 star because I can't give zero. I wish my team had done their homework. LL onboarding is absolutely atrocious. I have received better customer service from apps I pay 1/5th of the price for. The features are not flash at all - go to Stamped. We did. I am much happier
I really appreciate you taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with our service and would like to further follow up with you to support your concerns. Thank you for also pointing out the different ways to improve our service in the future. I want to assure you that your constructive feedback does not go unnoticed. It is valuable information for our whole team, so please do not hesitate to reach out with any further comments or questions.
I'm constantly disappointed with the lack of customer service. Any issues I have takes DAYS to get sorted. Really poor customer service department. I'll be leaving this app as soon as I find a suitable replacement.
I really appreciate you taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with our service and would like to further follow up with you to support your concerns. Thank you for also pointing out the different ways to improve our service in the future. I want to assure you that your constructive feedback does not go unnoticed. It is valuable information for our whole team, so please do not hesitate to reach out with any further comments or questions.
Loving LL and we're just starting to scratch the surface of its capabilities. We own and operated kids' playspaces and use LL as a substitute for class packs, i.e. accumulate points for a free class instead of bulk purchasing, and we use it for membership rewards and referrals. Support is fantastic too.
Llevamos muchísimo tiempo usando esta plataforma y nos ha servido bastante, el soporte es excelente, te solucionan rápidamente las dudas.
We used this platform to launch the first version of our Rewards Program. With the great onboarding process and support we were able to go live really fast. A few functionalities had to be custom made, however it was fairly easy and didn't delay the launch target date.
Amazing customer service team to help you through your requests and issues. Overall a good app, just wish that the app could have more automated features and a better experience over the POS system.
The Loyalty Lion team was excellent in their on boarding process and performance has been wonderful so far. Nothing but good things to say about the team and the platform
Thanks so much for your wonderful review, it is much appreciated! We are so glad that you're enjoying the program and communications with the team.
Very good customer support when it came to revising something I d done on the site, thanks so much.
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