All reviews

Rating Breakdown

  • 5
    83% (428 ratings)
  • 4
    9% (45 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (10 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 99% (511)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2022

Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.

Using app

16 days

Total reviews

15

Average rating

4.6

Developer Reply

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Nov. 30, 2022

Great company and really user friendly app. Vicky has been amazing with helping us launch and super friendly throughout. Really happy with everything!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your feedback! It makes our day hearing about how much you love our platform and the great service you've received from our team. We have passed on your review to our team and look forward to continuing working with you!

5 / 5 Share

Nov. 24, 2022

Nothing but 5 star service from Sammy at Loyalty Lion! Thanks for all the help on-boarding and can’t wait to get into the app more and use it to its fullest potential.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Your kind words about our Product and our team are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

5 / 5 Share

Nov. 24, 2022

Seamless onboarding from Jonny and a very intuitive platform to use. Looking forward to seeing some great results!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using LoyaltyLion and found the platform easy to use. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us to deliver Loyalty to your customers, we can’t wait to help you again!

5 / 5 Share

Nov. 23, 2022

Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

5 / 5 Share

Nov. 22, 2022

Omar and Jason nailed the onboarding process for Loyalty Lion. We managed to have our Loyalty program up and running within a week of discussion, guided by experts the entire way. Albeit playing the long game with retention, the platform is already proving to be a seamless hit with customers, and the growth potential is infinite. Early days, though I'd say this is the missing piece to our customer journey and lifetime-value puzzle. Also the platform is easy to use, which is what you want when wearing 15 hats at any one time (biz owners you'll get me). Yay.

Using app

14 days

Total reviews

19

Average rating

5.0

Developer Reply

Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. We value our customer’s feedback for helping us to keep improving our service!

5 / 5 Share

Nov. 14, 2022

Very happy with the software. The onboarding was seamless.. Highly recommend to anyone looking to add rewards to their store.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We’ve passed your wonderful review onto our Onboarding team at Thanks so much for taking the time to leave a review about our platform. Our customer’s feedback guides our business and helps us keep improving the service we provide. Thanks for choosing us!

5 / 5 Share

Nov. 8, 2022

Onboarding was great and easy. We set it up for all our 6 websites. We are at the beginning of our journey together but we see some customers already signing in

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks so much for your review, we love getting feedback about our product and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

5 / 5 Share

Nov. 7, 2022

Superb app for Shopify users. This takes loyalty above and beyond the basics and has all the right integrations for a comprehensive tech stack.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

5 / 5 Share

Nov. 7, 2022

Loyalty Lion has helped us move our loyalty system online allowing for a much streamlines experience for our customers and greatly reducing the admin time needed to manage the loyalty scheme. A major plus point is the integration with Recharge allowing us to offer subscribers extra points thus incentivising repeat purchase via subscriptions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Taking the time to leave such a great review about our platform, has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Recharge integration and Subscriber Benefits. We’re looking forward to continuing working with you!

5 / 5 Share

Nov. 4, 2022

Very intuitive app, easy to use and is already paying off just a few days in to launching the program. Jonny is a wonderful source of knowledge for us too.

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the team, and we look forward to continuing working with you.

5 / 5 Share

Nov. 3, 2022

We've only had our Loyalty Dept. live for a few weeks but so far we're very happy with the functionality, our community is loving the rewards and the overall experience is very nice. I would recommend LL if your thinking of rewarding your loyal customers and improving your customer lifetime value.

Store

P&Co

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

hanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.

5 / 5 Share

Oct. 27, 2022

Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.

Store

Velites

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding and Sales teams are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.

5 / 5 Share

Oct. 21, 2022

Our community are very happy with the program. It's easy to use. Also good upgrade options Great service from Aisha an extra bonus! .

Using app

Over 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for your feedback! It makes our day hearing about how much our customers love LoyaltyLion and the great service they’ve received from our team. We have passed on your review to our team and look forward to continuing working with you.

3 / 5 Share

Sept. 20, 2022

We still use the basic service. This app leaves alot to be desired though, even paying for all the features.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

Developer Reply

Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.

5 / 5 Share

Sept. 20, 2022

We love Loyalty Lion and love the support we've received from their team. Aisha, Abi and our main contact, Ellie, have all been so helpful in answering any questions we have in a timely manner. Since we've been driving so much revenue from our referral program through Loyalty Lion, we recently decided to revamp our rewards program to further incentivize our top loyalists with Loyalty Lion's tiered program. We have nothing but great things to say about Loyalty Lion and their amazing support team!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We’re so happy to hear you're having a great experience with LoyaltyLion Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and please let us know if there is anything else we can do!

5 / 5 Share

June 4, 2024

Loyalty Lion made it super easy to kickstart our loyalty program! Setting up our loyalty program was super simple, even for beginners. We've noticed a significant improvement in customer retention since we started. The customizable rewards keep our customers coming back, and the user-friendly interface makes it a breeze to manage.

Using app

Almost 5 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Loyalty Lion has been a key factor in my retention program and has allowed us to market to potential and returning customers in different creative ways each month. Customer service has always been super helpful in answering all my questions and trying to find a solution if I have a hangup or request.

Using app

About 4 years

Total reviews

13

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at . Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

5 / 5 Share

Aug. 10, 2022

LoyaltyLion has been a great platform for us. The interface is user-friendly, and the tech stack integrations have helped us to to launch an omni-channel loyalty program! The customer service is always fast, friendly, and extremely helpful :)

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! I am so glad to hear that LoyaltyLion is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

5 / 5 Share

Aug. 8, 2022

We LOVE Loyalty Lion! We have been using this app for around 12 months now and have only been using the basics. We are going through a re launch of our loyalty program now and excited to use the app to its full potential! A big thank you to Jake and the team for all your support with the process!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

It’s great to hear that you're having a positive experience with LoyaltyLion. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, please let us know.