All reviews

Rating Breakdown

  • 5
    83% (425 ratings)
  • 4
    9% (45 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (11 ratings)
  • 1
    6% (31 ratings)

Reviews with Text

  • 99% (512)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2021

Nous utilisons cette LL pour notre programme de fidélité et cela fonctionne à merveille. Les clients peuvent suivre l'évolution de leurs points et aussi faire leur demande de rewarding de façon autonome. De plus le SAV est très réactif et nos demandes sont résolues dans l'heure qui suit. Nous recommandons vivement.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 19, 2021

The onboarding experience with Luana was brilliant from start to finish. She went through everything in detail and offered support where necessary after. Highly recommend!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Fantastic app to leverage all Shopify channels! The tool is very well built and with all options needed to launch a program. Support for this app has to be one of the best I've had in a long time.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

July 1, 2021

Loyalty Lion is a great App. Everything went very easy. The customer service is on point and the onboarding managers had an answer for every problem.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2021

Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 28, 2021

Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.

Using app

3 months

Total reviews

12

Average rating

4.9

Developer Reply

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Ellie!

5 / 5 Share

June 23, 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with you💜

5 / 5 Share

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

Using app

About 4 years

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.

5 / 5 Share

May 27, 2021

It was surprisingly easy to migrate from another loyalty app to Loyalty Lion. Our onboarding experience with Alejandra was a breeze. She was very attentive in making sure we were able to get what we needed from the LL. We are now testing other features LL has and are looking forward to maximizing this program's capabilities on our site!

Store

HairMNL

Using app

About 1 month

Total reviews

11

Average rating

4.7

Developer Reply

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Alejandra!

5 / 5 Share

May 20, 2021

We have just started using Loyalty Lion. The onboarding so far was very easy and Mags from Loyalty Lion has been very helpful. We are now looking forward to the first results with Loyalty Lion.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review 💜 We're happy to hear you've had such a positive experience with LoyaltyLion so far and will pass on your kind words to Mags 🦁

5 / 5 Share

May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜

5 / 5 Share

May 4, 2021

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

Using app

About 1 year

Total reviews

8

Average rating

4.8

Developer Reply

Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer 🎉

5 / 5 Share

April 9, 2021

Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.

Store

Zorali

Using app

3 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto them🦁

4 / 5 Share

March 31, 2021

The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.

Store

'47

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a lovely review😀

5 / 5 Share

March 26, 2021

Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.

Store

ALPAKA

Using app

2 months

Total reviews

19

Average rating

5.0

Developer Reply

Thank you for your review! We're so happy to hear that your customers are already loving the new loyalty program setup😀

5 / 5 Share

March 11, 2021

Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear you're loving LoyaltyLion and the functionality we provide⭐️ Thanks so much for leaving us a review😀

5 / 5 Share

March 11, 2021

Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.

Using app

6 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for this review! I will pass on your lovely words to Michael, Hannah & the team at LoyaltyLion.💜

1 / 5 Share

March 2, 2021

When Is signed up they said someone will help me install, none of that happened, and the chat is also not very helpful :-( The app itself very good but the support not very!

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to leave us a review. We are sorry to read this, a member of our Support team has been in touch over email so please check your inbox as we'd love to resolve this

4 / 5 Share

Feb. 25, 2021

Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).

Store

DUER

Using app

About 2 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! 💫

5 / 5 Share

Feb. 19, 2021

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

Using app

11 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for taking the time to leave us a review 💜 We're so pleased to hear that you had such a positive onboarding experience with us!