LoyaltyLion: Rewards & Loyalty
Increase customer loyalty & referrals with points & rewards
Rating
4.6
feedback
514
chart
#1,418
All reviews
June 30, 2021
Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!
June 28, 2021
Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.
Thank you so much for your lovely review π We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! π« I will be sure to pass your comments on to Ellie!
June 23, 2021
Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you
Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with youπ
June 22, 2021
This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!
Thank you for leaving us a review! π We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.
May 27, 2021
It was surprisingly easy to migrate from another loyalty app to Loyalty Lion. Our onboarding experience with Alejandra was a breeze. She was very attentive in making sure we were able to get what we needed from the LL. We are now testing other features LL has and are looking forward to maximizing this program's capabilities on our site!
Thank you so much for your lovely review π We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! π« I will be sure to pass your comments on to Alejandra!
May 20, 2021
We have just started using Loyalty Lion. The onboarding so far was very easy and Mags from Loyalty Lion has been very helpful. We are now looking forward to the first results with Loyalty Lion.
Thank you for taking the time to leave us a review π We're happy to hear you've had such a positive experience with LoyaltyLion so far and will pass on your kind words to Mags π¦
May 10, 2021
Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.
Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!π¦π
May 4, 2021
Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!
Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer π
June 11, 2021
Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.
Thank you so much for leaving us a review about Ellie and your Onboarding experience. We're looking forward to seeing your customers use the loyalty program π!
April 9, 2021
Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.
Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto themπ¦
March 31, 2021
The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.
Thank you for taking the time to leave us a lovely reviewπ
March 26, 2021
Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.
Thank you for your review! We're so happy to hear that your customers are already loving the new loyalty program setupπ
March 11, 2021
Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!
We are so happy to hear you're loving LoyaltyLion and the functionality we provideβοΈ Thanks so much for leaving us a reviewπ
March 11, 2021
Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.
Thank you so much for this review! I will pass on your lovely words to Michael, Hannah & the team at LoyaltyLion.π
March 2, 2021
When Is signed up they said someone will help me install, none of that happened, and the chat is also not very helpful :-( The app itself very good but the support not very!
Thank you for taking the time to leave us a review. We are sorry to read this, a member of our Support team has been in touch over email so please check your inbox as we'd love to resolve this
Feb. 25, 2021
Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).
Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! π«
Feb. 19, 2021
The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.
Thank you for taking the time to leave us a review π We're so pleased to hear that you had such a positive onboarding experience with us!
Feb. 5, 2021
This app is fantastic. Complete package! Using LoyaltyLion has made starting a rewards program easier than I imagined. It was super helpful having a representative walk us through the onboarding process to ensure that everything was ironed out by the time we launched. Excited to do more with the program.
Thank you so much for your kind words about LoyaltyLion! π¦ We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow π
Jan. 29, 2021
We haven't launched yet, but the onboarding and setup process has been fabulous. There are a lot of exciting features I can't wait to put into place, and any time I have questions or problems, Sophie has a quick answer or solution for me (even though we're several time zones apart).
Thank you for your lovely review! We're so pleased to hear your excitement about the program and will be sure to pass your praise onto Sophie π We're really looking forward to seeing and supporting your loyalty program's success! π«
Jan. 28, 2021
WOW! I interviewed a few different Loyalty platforms before selecting Loyalty Lion and I AM SO HAPPY THAT I SELECTED THEM! Not only was the initial sales person informative, but the on-boarding was AMAZING! Sophie was incredible. We went through the entire program in under 45 minutes and I was ready to go! The interface is simple, yet you can make it as advanced as you want with all of their integrations they allow. We LOVE this program, it integrates will into the shopify platform! THANK YOU!
Thank you for taking the time to leave us a review π We are delighted to hear how positive your experience getting started with us has been and will be sure to pass on your lovely comments to Sophie and our sales team!