All reviews

Rating Breakdown

  • 5
    83% (428 ratings)
  • 4
    9% (45 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (10 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 99% (511)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2021

Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 28, 2021

Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.

Using app

3 months

Total reviews

12

Average rating

4.9

Developer Reply

Thank you so much for your lovely review πŸ’œ We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! πŸ’« I will be sure to pass your comments on to Ellie!

5 / 5 Share

June 23, 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with youπŸ’œ

5 / 5 Share

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

Using app

About 4 years

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for leaving us a review! πŸ’œ We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.

5 / 5 Share

May 27, 2021

It was surprisingly easy to migrate from another loyalty app to Loyalty Lion. Our onboarding experience with Alejandra was a breeze. She was very attentive in making sure we were able to get what we needed from the LL. We are now testing other features LL has and are looking forward to maximizing this program's capabilities on our site!

Store

HairMNL

Using app

About 1 month

Total reviews

11

Average rating

4.7

Developer Reply

Thank you so much for your lovely review πŸ’œ We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! πŸ’« I will be sure to pass your comments on to Alejandra!

5 / 5 Share

May 20, 2021

We have just started using Loyalty Lion. The onboarding so far was very easy and Mags from Loyalty Lion has been very helpful. We are now looking forward to the first results with Loyalty Lion.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review πŸ’œ We're happy to hear you've had such a positive experience with LoyaltyLion so far and will pass on your kind words to Mags 🦁

5 / 5 Share

May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!πŸ¦πŸ’œ

5 / 5 Share

May 4, 2021

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

Using app

About 1 year

Total reviews

8

Average rating

4.8

Developer Reply

Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer πŸŽ‰

5 / 5 Share

June 11, 2021

Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review about Ellie and your Onboarding experience. We're looking forward to seeing your customers use the loyalty program 😍!

5 / 5 Share

April 9, 2021

Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.

Store

Zorali

Using app

3 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto them🦁

4 / 5 Share

March 31, 2021

The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.

Store

'47

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a lovely reviewπŸ˜€

5 / 5 Share

March 26, 2021

Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.

Store

ALPAKA

Using app

2 months

Total reviews

19

Average rating

5.0

Developer Reply

Thank you for your review! We're so happy to hear that your customers are already loving the new loyalty program setupπŸ˜€

5 / 5 Share

March 11, 2021

Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear you're loving LoyaltyLion and the functionality we provide⭐️ Thanks so much for leaving us a reviewπŸ˜€

5 / 5 Share

March 11, 2021

Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this review! I will pass on your lovely words to Michael, Hannah & the team at LoyaltyLion.πŸ’œ

1 / 5 Share

March 2, 2021

When Is signed up they said someone will help me install, none of that happened, and the chat is also not very helpful :-( The app itself very good but the support not very!

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to leave us a review. We are sorry to read this, a member of our Support team has been in touch over email so please check your inbox as we'd love to resolve this

4 / 5 Share

Feb. 25, 2021

Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).

Store

DUER

Using app

About 2 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! πŸ’«

5 / 5 Share

Feb. 19, 2021

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

Using app

11 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for taking the time to leave us a review πŸ’œ We're so pleased to hear that you had such a positive onboarding experience with us!

5 / 5 Share

Feb. 5, 2021

This app is fantastic. Complete package! Using LoyaltyLion has made starting a rewards program easier than I imagined. It was super helpful having a representative walk us through the onboarding process to ensure that everything was ironed out by the time we launched. Excited to do more with the program.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about LoyaltyLion! 🦁 We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow πŸ“ˆ

5 / 5 Share

Jan. 29, 2021

We haven't launched yet, but the onboarding and setup process has been fabulous. There are a lot of exciting features I can't wait to put into place, and any time I have questions or problems, Sophie has a quick answer or solution for me (even though we're several time zones apart).

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your lovely review! We're so pleased to hear your excitement about the program and will be sure to pass your praise onto Sophie πŸ’œ We're really looking forward to seeing and supporting your loyalty program's success! πŸ’«

5 / 5 Share

Jan. 28, 2021

WOW! I interviewed a few different Loyalty platforms before selecting Loyalty Lion and I AM SO HAPPY THAT I SELECTED THEM! Not only was the initial sales person informative, but the on-boarding was AMAZING! Sophie was incredible. We went through the entire program in under 45 minutes and I was ready to go! The interface is simple, yet you can make it as advanced as you want with all of their integrations they allow. We LOVE this program, it integrates will into the shopify platform! THANK YOU!

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review πŸ’œ We are delighted to hear how positive your experience getting started with us has been and will be sure to pass on your lovely comments to Sophie and our sales team!