LoyaltyLion Loyalty Program for Shopify

LoyaltyLion Loyalty Program

Customer loyalty programs with rewards, tiers & referrals
Rating
4.6
Feedback
475
Reviews
Chart
#402
Shopify

All reviews

4 / 5 Share
Dec. 5, 2020

LL has increased our sales a lot, it still has some issues needs to be solved, but overall the system is very helpful. support team are great.

Store Using app Total reviews Average rating
Daniella Lehavi 3 months 12 4.5
Developer Reply

Thank you for taking time to leave us a review! We're so happy to have had a positive impact on your sales ๐Ÿ˜Š I'll be sure to pass your lovely feedback on to our Support team!

5 / 5 Share
Dec. 2, 2020

We had been searching for a rewards program that would meet our requirements. We tested out at least 4 different applications on Shopify and none of them did what we needed it to do. Loyalty Lion, on the other hand, was easy to customize and had the features we required. The support team is very responsive and we were not tied to an annual payment contract. I recommend Loyalty Lion if you want a robust rewards system.

Store Using app Total reviews Average rating
BuDhaGirl 6 months 17 4.9
Developer Reply

Thank you so much for your lovely words about LoyaltyLion, we are so happy to hear you are loving the program and the features we provide๐Ÿ˜€.

5 / 5 Share
Dec. 1, 2020

App is great. Has a lot of nice features to explore and we see also see an added advantage for customer retention. Customer service is also great.

Store Using app Total reviews Average rating
Tea Drop About 1 year 2 5.0
Developer Reply

Hi Tea Drop team, Thank you so much for your review! We're really glad to hear your loyalty program is having a positive impact on customer retention for your store ๐Ÿ˜Š I'll be sure to pass your kind words onto our team!

5 / 5 Share
Nov. 27, 2020

Like the app. wish I had more time to get to figure out some of the features, but I do like the app.

Store Using app Total reviews Average rating
Developer Reply

Thank you for leaving us a review! ๐Ÿ’œ We are really happy to hear you're enjoying the app and we're excited to see your loyalty program's success. Our lovely support team are always on hand to talk through any features you'd like to explore ๐Ÿ˜Š

5 / 5 Share
Nov. 18, 2020

Amber saved the day! We've been using Loyalty Lion for a year and just relaunched a new Shopify theme. We thought we lost Loyalty Lion but she kept track of the project, fixed our website all while we slept! Thanks LL.

Store Using app Total reviews Average rating
Truth & Gold Over 1 year 2 5.0
Developer Reply

We are so glad to hear that you had a great experience working with Amber from our Customer Success team๐Ÿ’œ I will make sure to pass these lovely comments back to her๐Ÿ˜Š

5 / 5 Share
Nov. 11, 2020

Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.

Store Using app Total reviews Average rating
Developer Reply

Thank you for leaving us 5 stars! ๐ŸŒŸ We are so happy you are enjoying LoyaltyLion ๐Ÿ’œ

5 / 5 Share
Nov. 10, 2020

Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.

Store Using app Total reviews Average rating
Poker-access 1 day 4 4.8
Developer Reply

Thank you for taking the time to leave us this lovely review! We are so happy that you are making the most of LoyaltyLion ๐Ÿฆ I will pass on your kind comments to Hannah and the rest of the team๐Ÿ’œ

5 / 5 Share
Nov. 9, 2020

Great customer support! Quick and efficient and helped us out massively. Recommended for anyone looking to build loyalty with their customers.

Store Using app Total reviews Average rating
Attack Magazine Over 2 years 4 4.8
Developer Reply

Thank you so much for leaving us a 5 star review๐Ÿ’œ ! We love hearing your feedback about LoyaltyLion.

5 / 5 Share
Nov. 5, 2020

We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.

Store Using app Total reviews Average rating
AniForte UK 4 months 6 5.0
Developer Reply

Thank you for leaving us a 5โญ๏ธreview! We really appreciate you taking the time to leave this feedback, it means a lot to us.

5 / 5 Share
Nov. 4, 2020

Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.

Store Using app Total reviews Average rating
Culprit Underwear Store 3 months 2 5.0
Developer Reply

Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process ๐Ÿ˜€I pass on your kind words to James and the rest of the LoyaltyLion team๐Ÿฆ

5 / 5 Share
Oct. 20, 2020

I'm loving the app and all the possibilities it has opened up! The onboarding process was very thorough and the customer service with all my questions has been outstanding. Thank you!

Store Using app Total reviews Average rating
Baby Bow Club About 1 month 3 5.0
Developer Reply

Thank you so much for your lovely words about LoyaltyLion and our team๐Ÿฆ. We really appreciate you taking the time to leave this feedback๐Ÿ’œ

5 / 5 Share
Oct. 20, 2020

I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.

Store Using app Total reviews Average rating
Surratt Beauty 4 months 2 5.0
Developer Reply

Wow! This is feedback that we love to hear ๐Ÿ˜€Thank you so much for your kind words and taking the time to write this review, it means a lot to us โญ๏ธ. I have fed back your comments to Sophie and the rest of the team at LoyaltyLion.

5 / 5 Share
Oct. 19, 2020

This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.

Store Using app Total reviews Average rating
Spirits and Spice Over 1 year 7 4.4
Developer Reply

We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business ๐Ÿ˜€

4 / 5 Share
Oct. 16, 2020

The app is pretty easy to use. The account manager and customer support teams were super helpful during our loyalty program launch!

Store Using app Total reviews Average rating
Plum Goodness Almost 6 years 4 4.8
Developer Reply

We are so pleased that you are enjoying our platform and the support that you are receiving from your account manager and our team ๐Ÿ’ซWe really appreciate your feedback!

5 / 5 Share
Oct. 16, 2020

Easy to use and perfect for a small business as you can get the free version and just pay for the extras you need. Customer Service was great too.

Store Using app Total reviews Average rating
Boucles Project 2 days 13 5.0
Developer Reply

Thank you so much for your feedback, your comments mean a lot to us ๐Ÿ˜Š I am so glad to hear you are happy with our platform and our service, I will be sure to pass your comments back to the team!

5 / 5 Share
Sept. 28, 2020

Super helpful team! Got back to me within a timely matter and helped resolve any questions or issues I had.

Store Using app Total reviews Average rating
Stackedskincare 8 months 7 4.9
Developer Reply

Thank you for leaving a review, your feedback means a lot to us. We are really glad to hear you are happy with the service our team are providing ๐Ÿ˜€ I will make sure to feedback your comments to the team ๐Ÿฆ

5 / 5 Share
Sept. 28, 2020

A really great app, with super responsive and helpful customer service from Hannah in the support team. Thanks!

Store Using app Total reviews Average rating
Air & Grace Over 1 year 4 5.0
Developer Reply

We are so happy to hear you are enjoying our platform and the service from our Support team ๐Ÿ˜€ I have forwarded your lovely words onto Hannah and the rest of the team!

5 / 5 Share
Sept. 24, 2020

Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!

Store Using app Total reviews Average rating
Emily Hare 11 months 7 4.7
Developer Reply

We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team ๐Ÿ˜€ Wishing you all the best for the future ๐Ÿ’œ

5 / 5 Share
July 31, 2020

Very professional, quick, responsive staff. Asked a question my customer had and they responded within a short period of time and covered the question thoroughly. Laurence was very professional and efficient as well! Very pleased.

Store Using app Total reviews Average rating
OMIERA LABS About 1 year 8 5.0
Developer Reply

Thanks for the review! It is great to hear about your experience with our customer success team. ๐Ÿ˜Š

5 / 5 Share
May 8, 2024

It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Also, I had a few adjustments to make and Duraan was a great help. Thank you so much Duraan and the LL team!

Store Using app Total reviews Average rating
Milie Bijoux Over 7 years 14 5.0
Developer Reply

Hi Milie Bijoux, Thanks for your review! It is great to hear that your customers are loving the program ๐Ÿ˜Š

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