LoyaltyLion: Rewards & Loyalty
Increase customer loyalty & referrals with points & rewards
Rating
4.6
feedback
514
chart
#1,418
All reviews
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Nov. 10, 2020
Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.
Thank you for taking the time to leave us this lovely review! We are so happy that you are making the most of LoyaltyLion 🦁 I will pass on your kind comments to Hannah and the rest of the team💜
Nov. 10, 2020
Great app, very good overall service. Helps you retain and engage clients in an exceptional manner..
Thank you so much for your review 😊. We are really happy to hear that you are seeing positive results retaining and engaging clients with LoyaltyLion🦁
Nov. 9, 2020
Great customer support! Quick and efficient and helped us out massively. Recommended for anyone looking to build loyalty with their customers.
Thank you so much for leaving us a 5 star review💜 ! We love hearing your feedback about LoyaltyLion.
Nov. 5, 2020
We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.
Thank you for leaving us a 5⭐️review! We really appreciate you taking the time to leave this feedback, it means a lot to us.
Nov. 4, 2020
Was amazing how fast we were able to get our loyalty program implemented on the site and James was a pleasure to deal with. Also love how customizable everything is.
Thank you for taking the time to leave us this lovely review! We are so pleased that you love our customisation features and onboarding process 😀I pass on your kind words to James and the rest of the LoyaltyLion team🦁
Oct. 20, 2020
I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.
Wow! This is feedback that we love to hear 😀Thank you so much for your kind words and taking the time to write this review, it means a lot to us ⭐️. I have fed back your comments to Sophie and the rest of the team at LoyaltyLion.
Oct. 19, 2020
This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.
We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business 😀
Oct. 16, 2020
The app is pretty easy to use. The account manager and customer support teams were super helpful during our loyalty program launch!
We are so pleased that you are enjoying our platform and the support that you are receiving from your account manager and our team 💫We really appreciate your feedback!
Oct. 16, 2020
Easy to use and perfect for a small business as you can get the free version and just pay for the extras you need. Customer Service was great too.
Thank you so much for your feedback, your comments mean a lot to us 😊 I am so glad to hear you are happy with our platform and our service, I will be sure to pass your comments back to the team!
Dec. 1, 2020
We tried the app but it did not work for us. Support is great- Always available. FYI- emails cannot come from your server and the back end - needed a lot of code work - to make it pretty you need a developer.
Oct. 1, 2020
We are working with Loyaltylion for few months now and the platform is great. it ticked all our boxes. The customer-care is quick and proactive, they answered our question in a very efficient way. I would definitely recommend this app.
Thanks for your review! It is great to hear about your positive experiences with our customer success team. ⭐️
Sept. 28, 2020
Super helpful team! Got back to me within a timely matter and helped resolve any questions or issues I had.
Thank you for leaving a review, your feedback means a lot to us. We are really glad to hear you are happy with the service our team are providing 😀 I will make sure to feedback your comments to the team 🦁
Sept. 28, 2020
A really great app, with super responsive and helpful customer service from Hannah in the support team. Thanks!
We are so happy to hear you are enjoying our platform and the service from our Support team 😀 I have forwarded your lovely words onto Hannah and the rest of the team!
Sept. 24, 2020
Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!
We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team 😀 Wishing you all the best for the future 💜
Aug. 13, 2020
very responsive. their engineering team responded quickly and made requested revision. Great customer service.
Thank you so much for your kind review! I am really glad to hear you are happy with our service 😀
July 31, 2020
Very professional, quick, responsive staff. Asked a question my customer had and they responded within a short period of time and covered the question thoroughly. Laurence was very professional and efficient as well! Very pleased.
Thanks for the review! It is great to hear about your experience with our customer success team. 😊
May 8, 2024
It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Also, I had a few adjustments to make and Duraan was a great help. Thank you so much Duraan and the LL team!
Hi Milie Bijoux, Thanks for your review! It is great to hear that your customers are loving the program 😊
Dec. 21, 2023
We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service. Looking forward to what is to come this year!
Hi Never Fully Dressed, Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team. Thanks, Caitlin
June 11, 2020
This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind. Love from the Magnum Tattoo Supplies Team
Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin
June 3, 2020
What an awesome little app. It is super easy to use. Support is unbelievable. Answer all my questions and help me with everything I need. My customers absolutely love the rewards program
Thank you for your kind words about our support team! It is great to hear about your experience with our app. 💜