LoyaltyLion Rewards & Referral

April 25, 2019

We needed a seamless integration looking at loyalty reward options for our customer site with Limited Run Games. Their account and support team was on point helping with integration, coaching, and general correspondence. Ultimately, we decided a loyalty program for our site our customer base was ideal at the time- but that didn't reflect at all on the quality of their platform as we feel it was top notch and very easy to use. If we decide to go back to one- we would certainly come back to Loyalty Lion. Would definitely recommend : )

April 22, 2019

Works great! Easily installed. The first app that I didn't need help with. Fingers crossed that it actually helps with sales now.

April 16, 2019

Setting up and customizing was made a lot easier with the help of Kasia and the team at Loyalty Lion. There are so many features and integrations on this platform, and we're so excited to see the difference this makes on our store!

March 29, 2019

We just launched but we anticipate an instant ROI because this make the process of using points and discounts directly on teh checkout page. Excited to see it work. The customer service team is fantastic as well!

March 27, 2019

After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible. Some important things that separate Loyalty Lion from the competition are: • Ability to embed panel into a custom page/account page • Integration with Limespot app • In-depth analytics • Best price I look forward to updating this review as the year goes on.

March 26, 2019

Just a great app, so easy to use and very straightforward. Free plan is generous and means they have a customer for life here. Works great if you have a lot of return customers. Only downside is that you can't exclude more than one product category from earning points. If there was more control there, this would be the perfect product. UPDATE! - just got an email from customer services who explained how I could do the one thing that I thought I couldn't in the review above. Just awesome guys, thank you so much - Loyalty Lion is now perfect!

Sept. 30, 2019

We have been really pleased with Loyalty Lion so far, the setup was easy and they are quick to offer answers and help. Our customers have enjoyed the features, as well. Will update as we use it more! Update, 10 months in: although we are leaving Loyalty Lion it's truly not them, it's us. We are a small team of less than 10 people and currently deep in changing our website, the back end of our organization and doing a deep dive into our informational pages and we need to focus our energies on that instead of other programs. It's a great platform that I found easy to navigate and I enjoyed being able to add in so many reward options. The team was always quick to respond and easy to work with. If you are interested in a platform with a TON of customization options and features and a responsive team, this is the one for you.

Feb. 21, 2019

App is not working properly and they are unable to help. The support is helpful and stay in touch but they can't solve the problem.

Jan. 31, 2019

This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!

Jan. 21, 2019

Amazing app !! Me encantaría que se pudiera hacer mas cosas acerca del diseño y así seria mas personal

Dec. 12, 2018

Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.

Nov. 22, 2018

Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward. Would be nice if we could import mass point additions to customer through csv, but support will do it for you.

Nov. 19, 2018

Was excited when we started using this, but then it does not offer what we did compared with its competitors. This is also getting so much spam accounts.

Nov. 16, 2018

We paid a premium for their best plan and highest level of implementation help. Unfortunately the program is still not working and the message I just got from customer service was: "we are UK based and it is now Friday evening, therefore the developers will not be able to do this until after the weekend." I do wish that I could cancel the plan and get my money back. Unfortunately I was foolish enough to pay for a year upfront. The tragedy is that the platform really does show some promise--the failure is mostly with the support staff and how they deal with issues, and the lack of support outside of UK business hours.

Nov. 16, 2018

Great instant feedback on any issues. The ability export at risk customers for marketing use is incredible.

Nov. 9, 2018

The dashboard is really easy to understand and, with the help from the very friendly and knowledgeable Kasia from the Customer Success team, we were able to get the programme set up very quickly. I look forward to seeing what our customers think!

Oct. 19, 2018

Before signing up for Loyalty Lion I took the time to research all of the other major players in the marketplace. All other apps had a functionality deal breaker. This app does it all, and does it well. It's absolutely amazing. It took only an hour or two to launch (under a week to fully integrate seamlessly). The pre launch support team was outstanding. They took the time to understand our business, and our goals for the program. That walked us through all options to insure we configured for optimal results. The dev team was extremely helpful with configuring the app and troubleshooting challenges that other integrations caused. Thanks to their assistance we have a fully integrated, seamless rewards program. We love it!

Sept. 23, 2018

Love it so far.... just downloaded it and looking forward to using it.........................................

Sept. 13, 2018

Very happy using LoyaltyLion to drive retention. The app works smoothly and is easy to customize. Been very pleased with their support team as well. Huge plus to utilize Flow with it. 5 stars all day.

Sept. 19, 2018

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.