LoyaltyLion Loyalty Program for Shopify

LoyaltyLion Loyalty Program

Customer loyalty programs with rewards, tiers & referrals
Rating
4.6
Feedback
475
Reviews
Chart
#459
Shopify

All reviews

5 / 5 Share
Nov. 16, 2018

Great instant feedback on any issues. The ability export at risk customers for marketing use is incredible.

Store Using app Total reviews Average rating
Beyond Retro About 1 year 8 5.0
5 / 5 Share
Nov. 9, 2018

The dashboard is really easy to understand and, with the help from the very friendly and knowledgeable Kasia from the Customer Success team, we were able to get the programme set up very quickly. I look forward to seeing what our customers think!

Store Using app Total reviews Average rating
PIGLET 17 days 3 5.0
Developer Reply

Thank you so much for your lovely review. We hope your customers are enjoying your programme and that you are continuing to see the benefits of using LoyaltyLion. Let us know if we can be of any help at [email protected]. :)

4 / 5 Share
Sept. 19, 2018

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.

Store Using app Total reviews Average rating
No Tox Life About 1 year 4 4.8
5 / 5 Share
Aug. 31, 2018

Excellent app. Does everything it says. One of the best in the market. Very good developer.

Store Using app Total reviews Average rating
Prestigious Gifts 11 minutes 1 5.0
2 / 5 Share
Aug. 29, 2018

poorly optimized, slows things alot, coupons can't stack. Expensive.

Store Using app Total reviews Average rating
Elquidinbulk 2 months 7 2.3
Developer Reply

Hi there, thank you for your feedback. Sorry that LoyaltyLion did not live up to your expectations. We've worked hard to make sure our app doesn't slow down the load time of your site, you can find out more information here. (https://help.loyaltylion.com/account-management/site-performance) Unfortunately, we cannot stack coupons due to a restriction by Shopify, however, we do have the option of offering giftcards as rewards (if you're on the Classic plan) that can be stacked! Get in contact if you would like more information!

5 / 5 Share
Aug. 14, 2018

I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.

Store Using app Total reviews Average rating
The Pearl Antler About 19 hours 2 5.0
5 / 5 Share
Aug. 2, 2018

Excellent app I highly recommend. Tried multiple loyalty apps before this one and they all fell short. Excellent support - they were even able to customize the app to work with our Wholesale program! They even offer on-boarding and quarterly advice on how to best run your loyalty program. We fully expect that this new loyalty program is going to drive our sales and boost our bottom line, while delighting our customers. Thank you Loyalty Lion!

Store Using app Total reviews Average rating
Butterfly Express Temp 3 days 2 5.0
5 / 5 Share
July 25, 2018

A great app for Customers and Store Owners. Good support from Loyalty Lion to help with configuration & onboarding.

Store Using app Total reviews Average rating
Vsavi Cbd E Liquid About 2 months 5 4.8
5 / 5 Share
July 3, 2018

Awesome customer service! Worth it!

Store Using app Total reviews Average rating
Rezenpure 29 minutes 2 5.0
5 / 5 Share
June 30, 2018

love it, most cost effective solution on loyalty plans

Store Using app Total reviews Average rating
Null Audio Studio 26 days 3 5.0
5 / 5 Share
June 14, 2018

Very happy with Loyalty Lion! Set-up and installation was super easy! The Loyalty Lion staff are very responsive and easy to work with. App is easy to manage and our customers love it.

Store Using app Total reviews Average rating
Apex Sports 5 months 3 5.0
4 / 5 Share
June 11, 2018

Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost. I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.

Store Using app Total reviews Average rating
Oh Hello Stationery Co About 2 months 4 4.8
5 / 5 Share
May 24, 2018

I have tried MANY reward apps! This is the *absolute best* Reward program out there for shopify store owners in my opinion. I never write reviews (I know I should) but I am so in love with this app and how I get to specify the exact features I want to use and pay for, and the ones I do not need to save money. Other reward apps will only allow for like 50 orders in their base plan, or 50 new customers. Problem with that is the orders who only buy a single small value item; or if based on just new customers, then most of them are signing up for the program for points, but not buying anything. I love this app because it's absolutely free no matter how many customers/orders you have, but you get to choose your own plan of how to reward the customers, which is also really affordable! An example: Pay $10/month, you get a feature added to reward customers for reviews they make; Pay another certain amount a month, you get a feature added to reward customers for their birthdays. There are a ton of ways to customize this app, and I adore it so much! Please keep up the amazing work, LoyaltyLion!

Store Using app Total reviews Average rating
A Court Of Candles 7 months 7 4.4
5 / 5 Share
May 18, 2018

We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.

Store Using app Total reviews Average rating
Better Way Health Shopify 8 months 1 5.0
5 / 5 Share
May 6, 2018

We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.

Store Using app Total reviews Average rating
Shoptadpole 26 days 4 5.0
5 / 5 Share
Jan. 15, 2018

Ottima app. Per i clienti italiani informo che tutte le scritte che volete far apparire sul vostro sito o le email sono modificabili e in italiano. Il pannello amministrativo rimane in inglese ma è semplice da utilizzare. Se avete bisogno di aiuto, grazie alla chat, avrete tutte le info possibili. Molto attenti e disponibili. Grazie Lottie per la tua assistenza ;)

Store Using app Total reviews Average rating
Xtreme Lashes Italia 5 days 1 5.0
5 / 5 Share
Jan. 4, 2018

So far we are absolutely loving the customer service with Loyalty Lion. I hope once we launch we can continue to get the support . So far I am extremely impressed and excited to launch this. Once it gets going we will definitely update our review.

Store Using app Total reviews Average rating
Fair Shade About 1 month 3 3.7
4 / 5 Share
Dec. 14, 2017

I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).

Store Using app Total reviews Average rating
Petshow 3 months 5 4.6
5 / 5 Share
Nov. 30, 2017

Been using it for several months and has worked well for us, just make sure names or emails are spelled exactly like they are written including punctuation or it won't grab them under members :)

Store Using app Total reviews Average rating
Beconline 12 months 4 5.0
5 / 5 Share
Nov. 29, 2017

Great app and very friendly support. I would highly recommend it.

Store Using app Total reviews Average rating
Ottolube About 1 month 1 5.0
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