LoyaltyLion Rewards & Referral
LoyaltyLion | Customer loyalty and retention platform
Rating
4.6
feedback
609
chart
#978
All reviews
Rating Breakdown
May 6, 2018
We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.
May 1, 2018
the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!
March 9, 2018
Our team at Dachshund Lovers Online found it easy to install and navigation was great experience Encountered no issues during installation.
March 1, 2018
We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.
Jan. 30, 2018
Great customer service. Support responds quickly and is very knowledgeable.
Jan. 15, 2018
Ottima app. Per i clienti italiani informo che tutte le scritte che volete far apparire sul vostro sito o le email sono modificabili e in italiano. Il pannello amministrativo rimane in inglese ma è semplice da utilizzare. Se avete bisogno di aiuto, grazie alla chat, avrete tutte le info possibili. Molto attenti e disponibili. Grazie Lottie per la tua assistenza ;)
Jan. 11, 2018
App is easy to use and can be very customizable! If you need any assistance with it, support is more than happy to help. Lottie does an amazing job with support and knows the in's and out's of the app. Would definitely recommend this app for anyone looking into rewards program.
Jan. 11, 2018
This app is easy to install and use. It also able to track and include customers who had signed up before this app is installed. One suggestion I could give is allowing expiry date to the points. This will encourage customers to have the urgency to use the points.
Jan. 4, 2018
So far we are absolutely loving the customer service with Loyalty Lion. I hope once we launch we can continue to get the support . So far I am extremely impressed and excited to launch this. Once it gets going we will definitely update our review.
Jan. 4, 2018
So far so good. The best part is my customers can redeem their points and discount code will automatically populate in check out.
Jan. 3, 2018
very easy to set up! waiting for customers to utilize the feature to determine its full impact! so far with my tests I have been very happy!
Dec. 22, 2017
AMAZING customer service! Lottie literally walked me through step by step on setting up the perfect loyalty program for my awesome customers. Installing the app was fast and super user friendly. Do not look any further, install Loyalty Lion TODAY! You will so glad you did.
Dec. 18, 2017
Easy to set up, works without problems and so many customization options with different price plans. This works for any budget really!
Dec. 14, 2017
I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).
Dec. 14, 2017
This is such a simple and straightforward app to integrate and use! The reporting makes it easy to measure the ROI for each loyalty option, in addition to which you can easily change those you want. I've only been using it for a month or so, but I would already highly recommend :)
Dec. 11, 2017
We are yet to launch the app on our site but setting up the referral part has been fairly simple. We have had a lot of correspondence with LoyaltyLion via their online chat, specifically with Lottie, and their customer service so far has been excellent. Their responses and actions have been fast - so far so good!