LoyaltyLion Rewards & Referral
LoyaltyLion | Customer loyalty and retention platform
Rating
4.7
feedback
506
chart
#1,400
All reviews
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Aug. 31, 2018
Excellent app. Does everything it says. One of the best in the market. Very good developer.
Aug. 29, 2018
poorly optimized, slows things alot, coupons can't stack. Expensive.
Hi there, thank you for your feedback. Sorry that LoyaltyLion did not live up to your expectations. We've worked hard to make sure our app doesn't slow down the load time of your site, you can find out more information here. (https://help.loyaltylion.com/account-management/site-performance) Unfortunately, we cannot stack coupons due to a restriction by Shopify, however, we do have the option of offering giftcards as rewards (if you're on the Classic plan) that can be stacked! Get in contact if you would like more information!
Aug. 24, 2018
It should be a great app and i believe it is a nice solution to give it for free id we could reach 800 orders a month...it would be helpfull during the start up phase.
Aug. 14, 2018
I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.
Aug. 2, 2018
Excellent app I highly recommend. Tried multiple loyalty apps before this one and they all fell short. Excellent support - they were even able to customize the app to work with our Wholesale program! They even offer on-boarding and quarterly advice on how to best run your loyalty program. We fully expect that this new loyalty program is going to drive our sales and boost our bottom line, while delighting our customers. Thank you Loyalty Lion!
July 25, 2018
A great app for Customers and Store Owners. Good support from Loyalty Lion to help with configuration & onboarding.
June 14, 2018
Very happy with Loyalty Lion! Set-up and installation was super easy! The Loyalty Lion staff are very responsive and easy to work with. App is easy to manage and our customers love it.
June 11, 2018
Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost. I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.
May 24, 2018
I have tried MANY reward apps! This is the *absolute best* Reward program out there for shopify store owners in my opinion. I never write reviews (I know I should) but I am so in love with this app and how I get to specify the exact features I want to use and pay for, and the ones I do not need to save money. Other reward apps will only allow for like 50 orders in their base plan, or 50 new customers. Problem with that is the orders who only buy a single small value item; or if based on just new customers, then most of them are signing up for the program for points, but not buying anything. I love this app because it's absolutely free no matter how many customers/orders you have, but you get to choose your own plan of how to reward the customers, which is also really affordable! An example: Pay $10/month, you get a feature added to reward customers for reviews they make; Pay another certain amount a month, you get a feature added to reward customers for their birthdays. There are a ton of ways to customize this app, and I adore it so much! Please keep up the amazing work, LoyaltyLion!
May 18, 2018
We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.
May 6, 2018
We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.
Jan. 15, 2018
Ottima app. Per i clienti italiani informo che tutte le scritte che volete far apparire sul vostro sito o le email sono modificabili e in italiano. Il pannello amministrativo rimane in inglese ma è semplice da utilizzare. Se avete bisogno di aiuto, grazie alla chat, avrete tutte le info possibili. Molto attenti e disponibili. Grazie Lottie per la tua assistenza ;)
Jan. 4, 2018
So far we are absolutely loving the customer service with Loyalty Lion. I hope once we launch we can continue to get the support . So far I am extremely impressed and excited to launch this. Once it gets going we will definitely update our review.
Dec. 14, 2017
I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).
Dec. 8, 2017
Support from Lottie and Cecillia are superb! Swift and fully understand what customer means. Live chat support help out lots faster. Migrating and set up everything just took me an hour from start to launch! Interface was easy to use and understand, analysis dashboard is pack with information
Nov. 30, 2017
Been using it for several months and has worked well for us, just make sure names or emails are spelled exactly like they are written including punctuation or it won't grab them under members :)