All reviews

Rating Breakdown

  • 5
    80% (487 ratings)
  • 4
    10% (60 ratings)
  • 3
    1% (6 ratings)
  • 2
    3% (16 ratings)
  • 1
    6% (39 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2018

We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2018

the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!

Using app

About 3 years

Total reviews

20

Average rating

4.9

5 / 5 Share

April 12, 2018

It makes what it says. Super cool program to engage with my clients

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2018

Our team at Dachshund Lovers Online found it easy to install and navigation was great experience Encountered no issues during installation.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2018

We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.

Using app

3 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 2, 2018

Best loyalty app! Helps startup stores with a free plan.

Store

Aaxma

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

Great customer service. Support responds quickly and is very knowledgeable.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

Very helpful customer service, fairly easy to implement and use

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

Ottima app. Per i clienti italiani informo che tutte le scritte che volete far apparire sul vostro sito o le email sono modificabili e in italiano. Il pannello amministrativo rimane in inglese ma è semplice da utilizzare. Se avete bisogno di aiuto, grazie alla chat, avrete tutte le info possibili. Molto attenti e disponibili. Grazie Lottie per la tua assistenza ;)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

App is easy to use and can be very customizable! If you need any assistance with it, support is more than happy to help. Lottie does an amazing job with support and knows the in's and out's of the app. Would definitely recommend this app for anyone looking into rewards program.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

This app is easy to install and use. It also able to track and include customers who had signed up before this app is installed. One suggestion I could give is allowing expiry date to the points. This will encourage customers to have the urgency to use the points.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

So far we are absolutely loving the customer service with Loyalty Lion. I hope once we launch we can continue to get the support . So far I am extremely impressed and excited to launch this. Once it gets going we will definitely update our review.

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 4, 2018

So far so good. The best part is my customers can redeem their points and discount code will automatically populate in check out.

Using app

5 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 3, 2018

very easy to set up! waiting for customers to utilize the feature to determine its full impact! so far with my tests I have been very happy!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2017

AMAZING customer service! Lottie literally walked me through step by step on setting up the perfect loyalty program for my awesome customers. Installing the app was fast and super user friendly. Do not look any further, install Loyalty Lion TODAY! You will so glad you did.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2017

Easy to set up, works without problems and so many customization options with different price plans. This works for any budget really!

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 15, 2017

awesome, great feature set, customization is thorough

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 14, 2017

I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).

Store

Petshow

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 14, 2017

This is such a simple and straightforward app to integrate and use! The reporting makes it easy to measure the ROI for each loyalty option, in addition to which you can easily change those you want. I've only been using it for a month or so, but I would already highly recommend :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2017

We are yet to launch the app on our site but setting up the referral part has been fairly simple. We have had a lot of correspondence with LoyaltyLion via their online chat, specifically with Lottie, and their customer service so far has been excellent. Their responses and actions have been fast - so far so good!

Using app

22 days

Total reviews

2

Average rating

5.0