All reviews

Rating Breakdown

  • 5
    83% (428 ratings)
  • 4
    9% (45 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (10 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 99% (511)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2018

I have tried MANY reward apps! This is the *absolute best* Reward program out there for shopify store owners in my opinion. I never write reviews (I know I should) but I am so in love with this app and how I get to specify the exact features I want to use and pay for, and the ones I do not need to save money. Other reward apps will only allow for like 50 orders in their base plan, or 50 new customers. Problem with that is the orders who only buy a single small value item; or if based on just new customers, then most of them are signing up for the program for points, but not buying anything. I love this app because it's absolutely free no matter how many customers/orders you have, but you get to choose your own plan of how to reward the customers, which is also really affordable! An example: Pay $10/month, you get a feature added to reward customers for reviews they make; Pay another certain amount a month, you get a feature added to reward customers for their birthdays. There are a ton of ways to customize this app, and I adore it so much! Please keep up the amazing work, LoyaltyLion!

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 18, 2018

We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2018

We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

Ottima app. Per i clienti italiani informo che tutte le scritte che volete far apparire sul vostro sito o le email sono modificabili e in italiano. Il pannello amministrativo rimane in inglese ma è semplice da utilizzare. Se avete bisogno di aiuto, grazie alla chat, avrete tutte le info possibili. Molto attenti e disponibili. Grazie Lottie per la tua assistenza ;)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

So far we are absolutely loving the customer service with Loyalty Lion. I hope once we launch we can continue to get the support . So far I am extremely impressed and excited to launch this. Once it gets going we will definitely update our review.

Using app

About 1 month

Total reviews

3

Average rating

3.7

4 / 5 Share

Dec. 14, 2017

I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).

Store

Petshow

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 8, 2017

Support from Lottie and Cecillia are superb! Swift and fully understand what customer means. Live chat support help out lots faster. Migrating and set up everything just took me an hour from start to launch! Interface was easy to use and understand, analysis dashboard is pack with information

Store

Skhc

Using app

About 22 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

Been using it for several months and has worked well for us, just make sure names or emails are spelled exactly like they are written including punctuation or it won't grab them under members :)

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2017

Great app and very friendly support. I would highly recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

So far so good! I like the interface, and the well thought out logic behind the rules. And the most important thing - intelligent, thoughtful and accommodating support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2017

Great product and usefull, really a great tool to get your site being visited

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

The Best loyalty program app in shopify app store.... The app is easy to implement & has lot of features, which increase the sales

Using app

3 days

Total reviews

9

Average rating

5.0

4 / 5 Share

May 9, 2017

People do like the fact they get discounts for shopping with you. Loyalty Lions does this fairly well. The only criticism that I could provide is its a bit slow to provide the information at the Point of Sale. Otherwise it works well and the customers love it.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 23, 2017

great app if you have the money

Using app

10 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Sept. 20, 2025

Terrible to work with. The fees are opaque and they increase them without notice 20%-30% year over year. Customer service and account management is useless, when it's not arrogant and dismissive.

Using app

About 10 years

Total reviews

11

Average rating

3.5

5 / 5 Share

Nov. 17, 2016

we had a great experience with the on-boarding team!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2016

Great app, easy to setup! highly recommended

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 17, 2016

Best app we've purchases yet! Our customers love it and it's SO user friendly. Amazing customer service too! They're always there to help & check in often, as well.

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 17, 2016

Loyalty Lion made incorporating a loyalty programme into my store so quick and easy - they've thought of everything and I'm already seeing the benefits of rewarding my customers, with increased engagement and sales. Highly recommended!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2016

I've been really impressed with this App to date. In particular the customer support is proactive and very present (not on line chat but available straight away on the phone). A flexible and well considered app.

Using app

4 days

Total reviews

2

Average rating

5.0