LoyaltyLion Loyalty Program
All reviews
Loyalty Lion is a superb platform offering a wealth of possibilities and customization options. The onboarding process is very thorough, all our questions were answered, and they helped us a lot in launching our loyalty program! We highly recommend it to everyone!
Thank you for the wonderful feedback! We're delighted to hear that you found LoyaltyLion’s flexibility and customisation options valuable. It’s great to know our onboarding team provided clear guidance and support throughout your launch. We really appreciate your recommendation and look forward to seeing your loyalty programme continue to thrive!
Love the app because its very customizable and integrates well with my store (Not just a widget). Reya was great during the onboarding process, very friendly and went above and beyond to help me make sure everything was working correctly. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying how customisable LoyaltyLion is and that it integrates seamlessly with your store. It’s great to know Reya provided such friendly and proactive support during your onboarding - we’ll be sure to share your feedback with her. We really appreciate your recommendation!
Sathiya - was amazing, she handeled my questions quickly and efficiently! Always happy with Loyalty Lion. The Loyalty Lion app is the best option available on Shopify and allows us to manage our customers points and give them extra perks. Top notch program! - [email protected]
Thank you so much for your wonderful review, Christa! We're delighted to hear that you’re happy with both the LoyaltyLion platform and the support you’ve received. Sathiya will be thrilled to know their help made such a positive impact. We really appreciate your kind words and see your program continue to grow!
Loyalty Lion has been incredible, both on the technical aspects of the platform and their customer service team. Shoutout to Sathiya for their continued support and eagerness to help us solve any technical problems. We really appreciate the entire team, they are always on hand to support.
Thank you so much for your lovely review! We're thrilled to hear that you’ve had such a positive experience with both the platform and our support team. Sathiya will be so pleased to know their help has made a real difference. We really appreciate your kind words and continued partnership!
Sammy and Ral from the LoyaltyLion support team were incredibly helpful, efficient, and personable. As a small company with limited bandwidth, we were worried about managing the workload of setting up and running a rewards program—but their guidance made the process smooth and stress-free. Thanks to their support, we feel confident going into BFCM with a program we know our customers will love. We cant wait to see the impact of the new program this year—highly reccomend this platform if you're on the edge.
Thank you very much for your kind words! We're glad to hear that Sammy and Ral made your setup experience smooth and stress-free. It’s fantastic that you’re heading into BFCM with confidence and a program you’re proud of. We can’t wait to see the positive impact it brings to your customers and your brand.
Smooth Onboarding & Fantastic Support! Sammy Newton was great We’ve had such a positive experience getting set up with LoyaltyLion. The onboarding process was seamless from start to finish clear communication, timely check-ins, and genuinely helpful guidance at every step. Sammy and the team made sure we felt supported and confident using the platform. The app itself is intuitive and offers great flexibility for customisation, which is perfect for a brand like ours. We're already seeing how it’s going to add real value to our customer experience and community building. Highly recommend for any brand looking to build long-term loyalty in a thoughtful, strategic way. Excited for what’s to come! — Conor, Cozy Crew Club
Thank you Conor for sharing a great review! We’re thrilled to hear your onboarding experience was smooth and that Sammy and the team provided the guidance you needed every step of the way. It’s great to know the platform’s flexibility is already adding value to your brand and community, and we’re excited to see how your program grows from here.
Loyalty Lion was an absolute pleasure to work with! Freya was super supportive in getting our loyalty program to where it needed to be and helped us optimize all of our rewards, tiers and tactics along the way. Would highly recommend for any ecommerce business looking to grow their customer retention.
Thank you for your kind words and recommendation! We're delighted to hear that working with Freya made setting up and optimising your loyalty program a smooth experience. We’re excited to see your program continue to grow.
LoyaltyLion has been a great platform for our rewards program! The support team is fantastic and they respond as quickly as possible. Five stars for LL!
Thank you for your positive review! We’re pleased to hear that LoyaltyLion has been a great fit for your rewards program and that our support team has been able to respond quickly and helpfully. We really appreciate your feedback.
Our customers genuinely enjoy using LoyaltyLion, and it’s been a great addition to our brand experience. The platform is user-friendly, and the support team has been helpful every step of the way. Highly recommend!
Thank you so much for your kind words! We’re thrilled to hear that your customers are enjoying the program and that LoyaltyLion has been a valuable addition to your brand experience. It’s also wonderful to know our support team has been able to help you along the way. We really appreciate the recommendation!
Using Loyalty Lion has helped us increase LTV considerably (redeeming members spend 5x more than non-members) and it offers real-time insights on how our customers are interacting with our loyalty program. It's integration with Klaviyo also makes communicating with members so streamlined.
Thank you so much for sharing your experience! We’re thrilled to hear that LoyaltyLion has helped you increase customer lifetime value and that redeeming members are spending significantly more than non-members. It’s also fantastic to know that the real-time insights and Klaviyo integration are helping you engage with your members more effectively. We look forward to supporting you as your program continues to grow!
Easy implementation, excellent customer service, and has increased customer engagement with our emails and website. Thank you Sammy and LoyaltyLion!
Thank you for your positive review! We’re so pleased to hear that implementation was easy, customer engagement has increased, and that Sammy was able to support you throughout the process. We’ll be sure to pass along your thanks to him. We’re excited to continue supporting you as your loyalty program grows!
LoyaltyLion has been a fantastic solution for our needs. The platform offered everything we were looking for in a loyalty and rewards system - flexible, feature-rich, and easy to customize to fit our brand. The launch process was incredibly smooth and quick, thanks to their amazing support team who guided us every step of the way and did most of the heavy lifting. Any questions we had were answered promptly and thoroughly, making the entire setup effortless. The analytics are also very advanced, offering more costumer insight than we've previously had.
Thank you for your wonderful feedback. We’re thrilled to hear that LoyaltyLion has been a great fit for your needs! It’s fantastic to know that our team made your launch smooth and effortless, and that the analytics are giving you valuable insights into your customers. We’re excited to continue supporting your program as it grows!
LL has been very well received by our customers, and most find it to be intuitive. It has definitely increased sales and retentio,n so mission accomplished. We consider this program to be a core part of our offering. Our support team loves how intuitive it is and how easy and fast it is to see where a customer is at with their rewards. Customizing and adding new rewards is very easy. Analytics are powerful and it is clear that this platform delivers a very positive ROI. I would love to see a more customizable dashboard for customers. I think there should be a landing page for sign-ups, hosted by the platform. It would be awesome if this app could be extended to reward affiliates. I would like to see more functionality like "double points days" so we could easily create campaigns that our subscribers would enjoy. This platform delivers.
Thank you very much for taking the time to share your experience! We’re happy to hear that LoyaltyLion has been well received by your customers and that it’s driving both sales and retention. It’s great to know that your team finds the platform intuitive and easy to manage! We really appreciate your thoughtful suggestions on additional features such as a customizable dashboard, hosted sign-up landing page, affiliate rewards, and double points campaigns. Feedback like this helps us continue to improve the platform and prioritise what matters most to our brands. We’re excited to continue supporting your program and helping it deliver even more value!
I love LoyaltyLion, they are absolutely brill! it's the best loyalty platform in the business, their onboarding is a dream - Sam & Freya are both utterly majestic and make me feel like the only customer in the world. Alexandra also provides stellar, prompt help along with the team of engineers she occasionally consults for me - what a bunch of solid gold legends. I fear that it cannot be a coincidence that LoyaltyLion inspires as much loyalty in me as a customer as it does in my own customers. God bless and godspeed.
We’re over the moon to hear such great feedback for Sam, Freya, Alexandra, and our engineers, thank you! The team will be thrilled to know they’ve made your experience feel seamless and personal. It’s wonderful to hear that the loyalty we aim to help you build with your customers is reflected in your own experience with us. We’re so grateful for your kind words and excited to continue supporting you on this journey!
Freya was an incredible asset in setting up our Rewards program! As a project manager, I often find fault in the disorganization of the onboarding process for new applications, but Freya was patient, knowledgeable, organized and in constant communication as we worked out various kinks. I would highly recommend Loyalty Lion as a Loyalty/Rewards program provider; the process was quick, easy and well-executed! Kudos to the entire team!
Thank you for your wonderful review! We’re delighted to hear that Freya made such a positive impact on your onboarding experience. We’re so pleased the setup felt smooth and well-executed for you, and we look forward to seeing the success of your rewards program!
I've just finished getting our loyalty program setup with help from the wonderful Reya at LL. We had a really tight turnaround (a couple of weeks) and managed to push it over the line just in time. Can't comment on the results yet but the page and software look great and have been easy to use (particularly with Reya's attentive help).
Thank you for sharing your experience! We’re so pleased to hear that Reya was able to support you in meeting your tight turnaround and getting your program launched on time. It’s great to know you’ve found the page and software easy to use. We can’t wait to see the results your new loyalty program brings!
Hannah is an absolute rockstar account manager! We recently redesigned and updated our loyalty program and she was so helpful throughout the entire process from recommending new features to make our customers experience clear & smooth, to helping to trouble shoot any questions we had a long the way. I always look froward to our monthly calls as she is so insightful and a true expert!
Thank you for the fantastic review! We’re delighted to hear how much Hannah’s expertise and support have helped make your loyalty program redesign a success. It’s great to know her recommendations and troubleshooting helped create a smooth and clear experience for your customers. We look forward to continuing to support you and can’t wait to see your loyalty program thrive.
We are truly grateful for the support we have received from Alexandra!!! A true 10/10!
Thank you for sharing your wonderful feedback! We’re so pleased to hear that Reya’s patience, clear communication, and dedication made your onboarding experience smooth and stress-free. We’re excited to see your loyalty program grow and are always here if you need any support along the way!
We had the pleasure of working with Jason at Loyalty Lion to set up a loyalty points scheme for our business, and the experience exceeded our expectations. From the initial consultation to the final implementation, Jason demonstrated deep knowledge, professionalism, and a clear understanding of what would work best for our customer base. He took the time to understand our goals, explained various options in simple terms, and guided us toward a solution that was cost-effective. Jason was consistently responsive to our questions, no matter how small, and his attention to detail helped avoid potential pitfalls. What really stood out was his ability to translate a complex system into a straightforward process that our team could easily manage. He also provided thorough training and documentation, ensuring we felt confident using the platform on our own. Thanks to Jason’s support, our new loyalty program has already begun to show positive results in customer engagement and repeat business. We’ve had great feedback from customers who appreciate the ease of use and transparency of the points system.
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Jason was able to provide such knowledgeable and professional support throughout your loyalty program setup. It’s great that he could simplify the process and equip your team with the training and resources needed to confidently manage the platform. We’re thrilled to hear your program is already driving positive results! As always, if there’s anything else we can support you with, just let us know.
Great app! We love the retention we have got from our baddies with this add on. LoyaltyLion Rewards & Referral is a great additive for our website!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.