LoyaltyLion Rewards & Referral

Dec. 13, 2023

Great experience with LoyaltyLion, team is super reactive.

Dec. 8, 2023

We're new to LL and our first impression is positive. The onboarding was very smooth, our onboarding manager Sammy was super helpful and quick. He helped us design a nice customised loyalty page and answered every question. And we received positive feedback from our customers, they seem excited to collect points to be able to get free products as reward. Finally we found a way of incentivising our customers without having to give discounts all the time. Because our loyal customers buy every two/three months and we've been using LL for only 2 months, it's too early to judge the financial success yet.

Nov. 28, 2023

I have had a really great experience with the Loyalty Lion team. We approached Loyalty Lion in October with the aim to get live before Black Friday, which was well and truly accomplished. Jonathan and James have been really helpful and quick to answer any questions, not matter how small.

Nov. 23, 2023

We just started working with LL, the onboarding process was easy and Sammy from the onboarding team was very helpful throughout the whole thing. He gave us personalised recommendations and ensured that the setup of our program matched our needs.

April 3, 2024

We've only been with LL for a few months and can see a lot of interesting functionalities that are already increasing our sales. The integration with Shopify and Klaviyo is great and the customer service is superb.

Nov. 21, 2023

Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.

Nov. 20, 2023

Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.

Nov. 20, 2023

The loyalty Lion R&R programme has been very good for us to measure and reward our VIP customers. The platform itself is quite easy to navigate and they always update it to be the most user frienly possible and update reporting. Hannah has been great at taking us through our successes and how to imporve the programme further and she is always proactively sharing updates and benchmarks for us to measure against. She's been great and very responsive on all emails and calls.

Nov. 17, 2023

Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.

Nov. 17, 2023

Loyalty Lion is a fantastic loyalty program that has added tremendous value to our business. It's incredibly easy to set up and manage, and our customers love the rewards they receive. The platform allows us to engage with our customers in a meaningful way and keep them coming back for more. The analytics and reporting tools are also very helpful in tracking the program's success. Overall, Loyalty Lion has been a game-changer for our customer retention efforts, and we highly recommend it to other businesses looking to boost customer loyalty.

Nov. 17, 2023

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

Nov. 16, 2023

Hannah has been amazing as our CSM. She listens to our needs and makes sure to give recommendations. LL tech support is fast to respond to issues and the platform is very easy to use.

Oct. 25, 2023

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

Oct. 23, 2023

We’ve had a great experience working with LoyaltyLion for our Rewards program for the last two years. As a beauty retailer on Shopify, LL was extremely easy to set up. It gave us the flexibility to create a compelling program unique to our business, design a Rewards landing page that was customized for our brand, and helped us drive repeat purchase and grow CLTV - all with minimal lift from our engineering team. After evaluating multiple platforms, we chose LL because of their singular focus on providing best-in-class loyalty programs (vs. others where loyalty is one of many offerings), complete feature set, set up tools that allowed marketing/non-technical people to do the heavy lifting to get the program up and running, and Klaviyo integration that made it easy to trigger emails and drive engagement through our program throughout the customer journey. Our onboarding point person, Luana, was awesome and helped us get to the exact implementation we were looking for and launch on time to meet our goals. Their landing page builder was great because we were able to quickly set up a V1 rewards page and launch the program. Our customers love the program and it’s super easy for them to redeem points. LL has been very easy to maintain and report on, giving us a fun way to engage with our best customers and drive additional revenue. When we need help the team is always responsive and kind. LL has been a great partner for us! Highly recommended.

Oct. 23, 2023

We worked with the Loyalty Lion team to launch our rewards program. we have been working with them for a year now and I am very happy with their support, education, and guidance. Jason and Luana have been a massive help to us. We had to navigate through our store's complicated systems to find a solution that made sense for our business. They were able to support us after hours when we launched due to our time difference and were very responsive to any issues or last-minute questions we had. I also wanted to mention they have an abundance of content for our design team to work with which helped massively.

Oct. 23, 2023

We've loved switching over to LoyaltyLion and working with Vicky as a CSM! She has been extremely helpful with recommendations to help us get some quick wins, as well as helping to think of longer-term improvements. In general Loyalty Lions support team has been extremely helpful and gives great step-by-step instructions on how to use their platform and make any customizations.

Oct. 23, 2023

Loyalty Lion is exactly what we needed from a rewards program - offering currency conversion, as well as many other features which their competitors could not. From sales to onboarding with Jason (who's fantastic, by the way), we've been incredibly well supported in bringing our dream loyalty program to life. It's become a great asset to our company and the response of our customer base has been phenomenal.

Oct. 19, 2023

We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.

Oct. 12, 2023

We had a great experience onboarding LoyaltyLion Rewards program on our site, with a very quick turnaround. Our onboarding manager dove right in and gave us great ideas, support in setting up the backend and was very quick to answer any technical questions we had. We are excited to see how this program works for our brand and website, but so far onboarding LoyaltyLion has been a seamless, easy and quick experience.

Oct. 10, 2023

We had a great experience onboarding onto Loyalty Lion! Jonathan helped answer any and all questions and was super responsive!