Rating

4.5

feedback

646

Reviews

chart

#2,117

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    10%
  • Less than a month
    27%
  • Less than a year
    25%
  • More than a year
    31%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Many reviewers mentioned specific support agents like Dean, David, Rafael, and Lori who were patient, helpful, and quick to resolve issues. Customers appreciated the assistance in resolving syncing problems, setting up accounts, and integrating Mailchimp with Shopify. The support team's responsiveness and dedication to solving problems were highlighted in multiple reviews. However, there were a few negative reviews mentioning issues with pricing discrepancies, slow app performance, and difficulties in account setup.

Highlights

Excellent customer service and support
Efficient issue resolution and problem-solving
Positive feedback for specific support agents like Dean, David, Rafael, and Lori
Negative feedback on pricing discrepancies and app performance
Challenges with account setup and syncing issues

Rating Breakdown

  • 5
    68% (441 ratings)
  • 4
    8% (50 ratings)
  • 3
    6% (36 ratings)
  • 2
    3% (22 ratings)
  • 1
    15% (95 ratings)

Reviews with Text

  • 94% (605)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 13, 2025

LORI was great helping sync between mailchimp and shopify!

Store

ONA

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Dean was great and very helpful!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

good

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 13, 2025

Great support from Jay and Rafael when I had issues with my Shopify integration. They guided me through to resolve the issue.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 12, 2025

Jay Ann was a great rep. Fixed exactly what I needed super quick & easy. Thank you!!!

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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