Mailchimp Email SMS Marketing
Mailchimp for Shopify - Email and Marketing Automation
Rating
4.7
feedback
855
chart
#2,172
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
24%
-
Less than a year
25%
-
More than a year
34%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support they received. Many users mentioned specific support representatives like Troy, Rhedd, Seph, and Cyrus who were extremely helpful, patient, and quick to resolve issues. Customers appreciated the prompt responses and the willingness of the support team to go above and beyond to assist them. The app itself was described as intuitive and easy to use, with great integration capabilities. However, some users expressed minor issues such as the need for more flexibility in email creation and occasional syncing problems. Overall, the app seems to be a valuable tool for e-commerce businesses, especially with the exceptional customer service provided by the support team.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
jane was so incredible and patient. I am lucky she answered my cry for help.
Dec. 4, 2025
Seph helped us with a couple of issues with the MailChimp integration, as well as how to set up the discount after the double opt-in message. We ran into some issues, but she kept on trying to resolve the issues and in the end, the issue was resolved. Thanks, Seph!
Dec. 4, 2025
Really appreciate your support and resolutions Cyrus. Please do not send any more notifications of chat history - two is enough - the TICKET is closed now cheers.
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