Rating

4.7

feedback

933

Reviews

chart

#2,354

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    10%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the helpful and patient customer support agents such as Rhedd, Sher, Mary, Nadz, Dean, Jean, Troy, and David. Customers appreciate the quick responses, clear explanations, and thorough assistance provided by the support team. The app is described as easy to use and navigate, with excellent service that goes above and beyond to resolve issues and ensure customer satisfaction. Some customers specifically mention the agents providing detailed instructions, resolving syncing issues, helping with integrations, and patiently guiding them through technical challenges.

Highlights

Positive customer support experience with helpful and patient agents like Rhedd, Sher, Mary, Nadz, Dean, Jean, Troy, and David
Quick responses, clear explanations, and thorough assistance provided by the support team
Ease of use and navigation of the app, with service that goes above and beyond to resolve issues and ensure customer satisfaction

Rating Breakdown

  • 5
    76% (713 ratings)
  • 4
    7% (63 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    11% (98 ratings)

Reviews with Text

  • 94% (874)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

Dean was great at assisting me with my Pop up and app embeds with shopify, appreciate the attentive customer service.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Rhedd was very helpful and friendly. Thanks again for the help!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 29, 2026

Rhedd was great, I got all answers I needed!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 29, 2026

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 28, 2026

Sher just quickly and patiently walked me through getting the integration issue I was having resolved! Thank you so much, Sher!

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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