Rating

4.7

feedback

870

Reviews

chart

#2,348

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    24%
  • Less than a year
    25%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support they received. Many users mentioned specific support representatives like Troy, Rhedd, Seph, and Cyrus who were extremely helpful, patient, and quick to resolve issues. Customers appreciated the prompt responses and the willingness of the support team to go above and beyond to assist them. The app itself was described as intuitive and easy to use, with great integration capabilities. However, some users expressed minor issues such as the need for more flexibility in email creation and occasional syncing problems. Overall, the app seems to be a valuable tool for e-commerce businesses, especially with the exceptional customer service provided by the support team.

Highlights

Positive customer support experience
Ease of use and integration capabilities
Minor issues with email creation and syncing
Valuable tool for e-commerce businesses
Appreciation for specific support representatives

Rating Breakdown

  • 5
    73% (634 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (804)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

David is a CS GAWD - he diagnosed and walked me through step by step exactly what needed to be done to get my Shopify and Mailchimp synced and set up. Could not recommend enough... just wish the chat didn't go away when I navigated away from the tab but that's it. David's the man.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

David was of great help. He solved my problems.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Dean is really helpful and supporting - he is the best!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Dean did an fantastic job helping me connect the Mailchimp App to my Shopify store .... that you very much for your patience and help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great support from Rhedd!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

All reviews

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