Mailchimp Email SMS Marketing
Mailchimp for Shopify - Email and Marketing Automation
Rating
4.3
feedback
748
chart
#2,570
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
9%
-
Less than a month
38%
-
Less than a year
24%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with customers praising the helpful and attentive customer service provided by the support team. Many reviewers mentioned specific support agents by name, such as Rafael, Troy, Clarisse, Dean, and Karol, highlighting their professionalism and problem-solving skills. Customers appreciated the quick responses, patience, and thorough assistance they received when facing technical issues or needing guidance on using the app. The support team's dedication to resolving problems efficiently and effectively was a common theme in the reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 19, 2025
Not sure what happened to Mailchimp but my bills started out reasonable but as my business grew, my bill ballooned into this extreme amount each month. What’s worse is when I went to cancel, they charged me even more for “additional contact blocks” what for? No clue… …. Felt like they were holding my account as ransom and I had to pay $100 to close my account to avoid the new monthly fee from hitting my card…. There are a lot of options out there, choose one of them.
April 17, 2025
Made syncing MailChimp to Shopify easy and Mortimer from support was a big help.
April 17, 2025
Lori and Rafael helped me with really stellar customer service getting my set up and sign up done! wish all online customer service agents were like this lol. easy quick straight forward answers! The problem seemed like a REAL hassle too, we got disconnected a bunch of times but every single time i got right back reconnected with Lori who was able to help me through the entire thing! Like i mentioned the issue i was having seemed particularly tricky also but with the screen shots and guidance provided Lori has COMPLETLY resolved my issue im excited to get to using mail chimp
April 15, 2025
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