Mailchimp Email SMS Marketing
Mailchimp for Shopify - Email and Marketing Automation
Rating
4.7
feedback
892
chart
#2,313
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
11%
-
Less than a month
24%
-
Less than a year
25%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team, with specific mentions of helpful and patient support representatives like David, Troy, Marz, Dean, and Rhedd. Customers appreciate the quick responses, clear explanations, and efficient problem-solving skills of the support team. The app itself is described as easy to navigate and user-friendly, with engaging and attentive customer service. However, there are a few mentions of minor issues such as the need for more flexibility in email creation and occasional syncing delays between Shopify and Mailchimp. Overall, the positive feedback highlights the outstanding customer service and the app's effectiveness in helping users resolve issues and set up their accounts smoothly.
Highlights
Review RSS Feed
All reviews
Jan. 5, 2026
Ha sido de gran ayuda David, estaba sólo revisando la plataforma y amablemente me habló para ver si tenía dudas, verificó mi integración con otras plataformas, así que ahora estoy más tranquila que mi tienda está conectada con Mailchimp. Muchas gracias David.
Jan. 5, 2026
My support person, Cyrus, was extremely helpful and answered all my questions :)
Dec. 30, 2025
The customer service is amazing. David ran through some quick troubleshooting for me and got my popup form up and running in no time at all.
Dec. 29, 2025
David from Mailchimp Support was quick, clear, and genuinely helpful. He understood the issue immediately, explained the solution in simple terms, and ensured everything was working properly before closing the case. Great support experience overall.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more