Rating

4.7

feedback

1,044

Reviews

chart

#2,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    10%
  • Less than a month
    23%
  • Less than a year
    25%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by the team. Many reviewers mentioned specific support agents by name, highlighting their patience, knowledge, and willingness to go above and beyond to solve issues. Customers appreciated the quick responses and thorough explanations given by the support team. On the negative side, a few reviewers mentioned minor issues with app integration or syncing bugs, but these were quickly addressed and resolved by the support team. Overall, the app seems to have a strong customer support system in place, ensuring that users receive the assistance they need to navigate any challenges they encounter.

Highlights

Exceptional customer support
Quick responses and thorough explanations
Minor integration or syncing issues
Positive experience with specific support agents
Strong customer support system

Rating Breakdown

  • 5
    78% (816 ratings)
  • 4
    7% (69 ratings)
  • 3
    3% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (99 ratings)

Reviews with Text

  • 93% (972)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2026

Juvy was an absolute gem. I needed help verifying an automation and was assist instantly. Juvy confirmed my integration and showed me exactly where to find who this has been sent to. Awesome customer support.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2026

Lori answered all of my questions. Support was top notch!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Rhedd was a great help, thank you, friendly and competent

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2026

Mary was great. Even when I accidentally closed the browser and disconnected from our chat, she followed up with email instructions. Brilliant.

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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