Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.7
feedback
1,123
chart
#2,281
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
10%
-
Less than a month
23%
-
Less than a year
25%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers mentioned specific support agents like Mary, Nadz, Seph, and others who were patient, knowledgeable, and efficient in resolving issues. Users appreciated the quick response times and the clear guidance they received during the integration process. The app itself was described as easy to use and effective in improving email marketing strategies. However, there were a few negative reviews mentioning issues with pricing transparency and some technical difficulties with the integration process.
Highlights
Review RSS Feed
All reviews
March 31, 2026
Dean's customer service and expertise was AMAZING. Quick, efficient & helpful. He went above and beyond!
March 31, 2026
Sean was great to work with today. He helped me with my questions and he was very patient. I would always want him as my customer support when I contact MailChimp.
March 31, 2026
March 31, 2026
I worked with Lori yesterday on an issue between my Shopify account and Mailchimp. He did an amazing job and guided me step by step to get everything resolved and synced again. I really appreciated his help.
March 31, 2026
Quick service from LORI on the chat feature to assist me with a failed flow that needed to be re-synced properly. Everything working properly within a few minutes. Helpful, prompt, and polite!
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