Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,161
chart
#2,477
All reviews
Review RSS Feed
April 17, 2026
Jean helped me with logging in, was a very simple task but she took her time to help me and was very kind and patience! So great customer service!
March 27, 2026
Mary was attentive and patient with my queries. She was knowledgeable and helpful. Only setback was that I could not fulfil my objective which was a real bummer due to some compliance issue which I wonder what is it?
March 24, 2026
Nadz was very helpful and patient with us. The app itself is proving to be quite challenging so I would strongly encourage getting support.
March 13, 2026
The app is pretty simplistic but has the features we need. Joanne was helpful and timely in addressing my issue and looking into it.
Feb. 26, 2026
I've been using this app and it's very easy to navigate but I had issues with the integration of the app and my online store but i had a very good experience with customer support (Sher). I'm hoping for smooth workflow from here on in.
Feb. 16, 2026
Works well. A few minor sync bugs, but otherwise excellent. J And Jay Ann provides great support!
Feb. 13, 2026
Customer support with Mailchimp is comprehensive and easy using their chat feature. I had an issue connecting my Shopify store and my assistant Marz was supremely helpful, walking me through every step of the process. Even when we got disconnected, by simply typing their name into the chat I was immediately reconnected and didn't have to explain my issue again to another agent. While it took some time, Marz stuck with me the whole time, and made the process less confusing. Won't hesitate to reach out for support in the future.
Feb. 10, 2026
David is helpful, we weren't able to fix my issue but he said he would escalate it further.
Feb. 2, 2026
Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue
Jan. 29, 2026
Jan. 8, 2026
Rhedd helped me today, fast help and good , clear answers. Now I am going to try his advice :-)
Dec. 4, 2025
Really appreciate your support and resolutions Cyrus. Please do not send any more notifications of chat history - two is enough - the TICKET is closed now cheers.
Nov. 28, 2025
I'm still learning about the app as a new user, but so far pretty intuitive and easy to use app. Would love to have more flexibility and options with the email creation, but once I learn more maybe i will discover more features. Also, I have received very good support and help from Cyrus whilst having an issue with Shopify connection.
Nov. 11, 2025
Excellent customer service, we are too small to use mailchimp but they have always been super helpful.
Nov. 7, 2025
Having an issue currently, but the Seph from the support team was very responsive over live chat. It was easy to set up. Hopefully we'll get the outstanding part resolved quickly.