Mailchimp Email SMS Marketing
Mailchimp for Shopify - Email and Marketing Automation
Rating
4.7
feedback
855
chart
#2,172
All reviews
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Dec. 4, 2025
Really appreciate your support and resolutions Cyrus. Please do not send any more notifications of chat history - two is enough - the TICKET is closed now cheers.
Nov. 28, 2025
I'm still learning about the app as a new user, but so far pretty intuitive and easy to use app. Would love to have more flexibility and options with the email creation, but once I learn more maybe i will discover more features. Also, I have received very good support and help from Cyrus whilst having an issue with Shopify connection.
Nov. 11, 2025
Excellent customer service, we are too small to use mailchimp but they have always been super helpful.
Nov. 7, 2025
Having an issue currently, but the Seph from the support team was very responsive over live chat. It was easy to set up. Hopefully we'll get the outstanding part resolved quickly.
Oct. 27, 2025
Had some issues syncing updated customer info, but Cyrus from customer support helped me out, and everything is syncing up as intended right now. Customer service was pleasant and helpful.
Oct. 15, 2025
overall I think mailchimp is a good email platform. There are things that are missing that I assume they are working on such as phone number collecting in pop-up forms, and even ensuring real phone numbers and emails are submitted in a form before showing the discount code. Not a fan of the forms as of right now, but I do like how easy it is to build emails and set everything up. I am going to keep it for the free trial and see how it goes. I did work a lot with David who was SUPER helpful with getting things set up and answering my questions on the form stuff. Vey much appreciated his help!
Oct. 13, 2025
Oct. 6, 2025
It's a good app we use it regularly. I needed help connecting it to my new shopify website and got excelent assistance from Dean
Sept. 29, 2025
David from the customer support team helped me a lot with troubleshooting. Thank you David!
Sept. 10, 2025
It has been a bit fiddly to get it going properly, but it is working really well
Aug. 13, 2025
Great support from Jay and Rafael when I had issues with my Shopify integration. They guided me through to resolve the issue.
Aug. 4, 2025
July 31, 2025
I'm sure that Aaron was doing exactly as he'd been trained, but I need more hand-holding than was offered. He was particularly nice and in the end, my needs were met. The help links are so circlular that it feels impossible to actually do the task one might go to find help for. Being directed to those links after exploring them extensively is frustrating, but Aaron was a darling and patient with me.
June 25, 2025
June 3, 2025
Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!
May 19, 2025