All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

jane was so incredible and patient. I am lucky she answered my cry for help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Marz was great sorting out my problems

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Seph helped us with a couple of issues with the MailChimp integration, as well as how to set up the discount after the double opt-in message. We ran into some issues, but she kept on trying to resolve the issues and in the end, the issue was resolved. Thanks, Seph!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

SEPH was great and helped me solve the issue with out double tagging. They took their time and figured it out. Thanks so much!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Mary was very helpful and polite

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Lori in support was fantastic when we had an issue!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Today's support from Cyrus was fantastic. He was patient with me and walked me thru all the steps until everything was set. Great teamwork between both of us to get things organized. Wish I could get Cyrus everytime I am in need of help!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 1, 2025

Store

KA/NOA

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Nadz, was very quick to respond and gave me detailed instructions on how to fix my problem and continued to correspond to solve the issue. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Troy was very helpful - thank you

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Great help from Rhedd. He helped clarify an issue I had.

Store

Adored

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Thank you Seph

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great integration. Ran into an issue with app embed, but RAFF from customer support helped me get it sorted quickly so that our email capture could run smoothly :)

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Juvy was very helpful & walked me through my issues.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Rhedd was very helpful with my concern about pausing my account. I feel as though I have paid into this account without using it, so I need to know how to pause it to learn more about how to use the app for my business. Rhedd assured me that I would not be charged until I restart my account. The representative's knowledge, patience, and kindness were very satisfactory and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

TROY hatte sehr viel Geduld mit mir und konnte mein Problem mit mir lösen, Vielen Dank dafür!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Cyrus is best!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 26, 2025

Great customer service experience -- even at 3:00AM! Thanks to Troy for stepping up and helping me work through some start-up issues.

Using app

About 11 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 25, 2025

Rhedd was excellent, troubleshooted and resolved my issues as well as helped with a bit of housekeeping! Thanks again, Rhedd!

Using app

Over 6 years

Total reviews

11

Average rating

4.9