All reviews

Rating Breakdown

  • 5
    56% (317 ratings)
  • 4
    8% (45 ratings)
  • 3
    7% (40 ratings)
  • 2
    6% (33 ratings)
  • 1
    23% (129 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2019

ShopSync is working well to integrate my store with mailchimp. It has allowed us to continue using both platforms. Their help desk have been willing and quick to respond to enquiries.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2019

So far, so good. I had problems with error messages and a server issue, probably from everyone changing at the same time, and received a personal and friendly email within 30 secs explaining just that. My numbers remain the same. The app is free and everything else I looked at switching to was A LOT more expensive. Thank you ShopSync.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2019

This app works as advertised. Just started using it but no problems so far with setup. I hope I will have no problems in the future as well. At least there is a substitute for MailChimp.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2019

Awesome 5 stars , simple easy to switch to keep mailchimp connected / running from Shopify just follow the direction. If you have a lot 20K+ of products, customers, orders it will take days to sync up. Also in mailchimp the abandon cart email sequence will have to saved as templates and moved to start a NEW ab cart sequence hooked to sync shopsync. The old sync in shopify for mailchimp doesn't work, transfer over. A+ app. 150% easy to use operate.

Using app

4 days

Total reviews

8

Average rating

2.5

5 / 5 Share

May 11, 2019

Thank you so much for this app! Read countless reviews on other programs, but glad so I found this one!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2019

Great App and World Class customer support! Thanks for all your help. Thanks Guys for finding us a solution. H&H

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2019

I installed it on my store and it working like awesome thanks and I will recommend it 100% great job

Store

potuly

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2019

Works as described and switching from Mailchimp/Shopify was easy. Thank you for having a free option for small biz and startups!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2019

I was pleasantly surprised that the transition went much more smoothly than I would have expected. Thanks.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 10, 2019

Everything works as intended. Thank you to the team behind ShopSync for providing this app to the Shopify community.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 9, 2019

Works well. Follow Blissful Maternity's instructions and you'll be fine. (sort by most helpful reviews) Thanks to Shopsync support also. They emailed me back promptly with one question I had regarding the process.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 9, 2019

Very simple and quick integration, I was pleasantly surprised. I will be sending out a newsletter in a couple of weeks so will be keen to see how that goes. The pausing/restarting of my abandoned cart email series worked perfectly and has been functioning as expected - thanks guys!

Using app

Over 1 year

Total reviews

10

Average rating

4.8

5 / 5 Share

May 8, 2019

I'm leaving a 5 star review as up until this point I've been really happy with the ShopSync integration with MailChimp. However, I do have an issue that needs to be resolved asap. In regards to order notifications, when I click “Start Sending” in MailChimp, I hit a roadblock, as a pop-up window appears which asks me to confirm “My store is up to date”. When I check the box “My store is up to date”, the “Start” button is still greyed out and nothing happens. Any assistance you could provide in enabling order notifications would be greatly appreciated.

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

May 7, 2019

Useful solution now that Shopify and Mailchimp are parting ways. The app integrates perfectly the 2 services.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2019

This app does everything I need to connect MailChimp and Shopify, including adding in Product blocks to my newsletters. I followed the extremely useful steps shared by Blissful Maternity in their 4-star review - not all applied to me, but it was a helpful walk through of things to do and to consider.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2019

Everything went well. Nothing wrong to report. I didn't have any issue so I can't tell you if the customer service is good or no.

Store

Orabel

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2019

The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.

Using app

5 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 6, 2019

This app serves as our drop-in replacement for the soon-to-be-phased-out MailChimp app, that we can no longer use. The setup process took a While, since ShopSync was looking at your shops entire order history to pull out products, orders and match it against purchases on your Mailing List, but it seems to be well worth it for the functionality it provides.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2019

I set this app up as the go between shopify and mailchimp. Easy to set up all seems to work fine, the team were helpful. Email test fine. Can't fault it.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2019

Decided to use this based on the recommendations, we like many others were reluctant to drop Mailchimp, everything transferred over smoothly and just waiting to check everything runs smoothly after the cut off date, a good experience so far

Using app

4 days

Total reviews

2

Average rating

5.0