Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,162
chart
#2,477
All reviews
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Jan. 24, 2026
Jean has been such a patient and understanding Customer Support Agent. No matter how many times I disconnected myself from the chat, Jean patiently welcomed me back and was able to resolve the trouble I was having. Five stars and high fives for Jean!
Jan. 23, 2026
DEAN was very helpful in identifying an issue with our emails. Appreciate his help!
Jan. 23, 2026
Excelente el soportde de Nadz! Toda su explicación fue clarísima y de mucha ayuda! Pude solucionar el inconveniente reportado, gracias!
Jan. 22, 2026
Jean was great help! She help me restore my Mailchimp sync with my online store. Got disconnected quite a few times but she was able to pick up quickly after restoring connection.
Jan. 22, 2026
The support team is fantastic! Jean was very helpful and knowledgeable on all questions and scenarios presented.
Jan. 22, 2026
I have just had a brilliant 'live chat' with someone called DEAN, he went above and beyond to help me solve my problem with my pop up contact form not loading. Very much recommend!
Jan. 21, 2026
Me ha atendido David, muy amable y paciente para solucionar todas mis dudas y problemas con la integración de la aplicación
Jan. 20, 2026
Juvy was awesome, super thorough, helped me patiently and with all appropriate details.
Jan. 20, 2026
David! help with clear information and directions for my issues. had no problem understanding and move forward to solve my problems. Thank you!!!
Jan. 19, 2026
Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks
Jan. 16, 2026
Seph helped me out really well regarding attempting to add a sign up form to my website
Jan. 14, 2026
I’m new to Mailchimp, and Lori was a tremendous help via chat. I accidentally disconnected a few times by clicking elsewhere, but each time I was able to reconnect with her. She patiently walked me through my challenges and addressed my pain points in a way that was easy to understand. I’m not very tech-savvy and tend to get overwhelmed, but Lori was incredibly patient, supportive, and reassuring throughout the process. Excellent customer service!
Jan. 14, 2026
Customer support is very responsive and helpful, Jean assisted me on this occasion, and nothing was too much to ask. She was very attentive, polite and reassuring and ensured that my issue was resolved. Thank you Jean!