All reviews

Rating Breakdown

  • 5
    72% (619 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (790)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2025

David was absolutely amazing! He helped me with all my problems quickly and efficiently, and was incredibly kind and patient throughout the entire process. His support made a big difference, and I really appreciate the way he went above and beyond. Highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

Great! Ran in to some issues but Dean from customer service helped me out!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2025

We've been a Mailchimp and Shopify user for several years. Recently ran into some syncing issues and after working with several support agents, we were connected to David. He was kind, patient & responsive and was finally able to resolve the issue for us. David gets 5 stars.

Using app

About 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2025

Have loved working with Mailchimp since installing it and their support team are always happy to help (particularly Dean who helped with my latest query).

Store

100yrs

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Rafael was friendly and helpful

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Dean has been a great help! Overall the integration works well but his support has especially been attentive and above and beyond.

Using app

About 9 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

June 11, 2025

Store

STIGOR

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Informative, Much better than the last guy, I had interacted.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

Rafael was very polite. Even he did not have the answers I need he try to help me.

Store

renlisu

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 11, 2025

Lori was very helpful and is taking my concern further to the app developers to see if they can resolve my issue as it was not possible to resolve it all in the online chat.

Store

MamaOwl

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2025

David - has been super helpful in getting our concern resolved and our business utilize Mailchimp SMS Marketing

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

David was great. Thanks for the help

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Dean did an excellent job helping us today regarding discount codes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

David was exceptionally helpful today!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2025

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Store

GCSEN

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Troy - listened well and sorted my problem.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Super helpful and very quick

Using app

Over 4 years

Total reviews

2

Average rating

5.0