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Today I had to reach out to support regarding an issue. I must admit it was a pleasant experience. I was assigned Rhedd to help me guide through the steps. I was able to share my issue, get it raised in a ticket and got immediate support from the dev/technical teams all on a chat. Mailchimp is seriously raising bars for customer support.

Mary helped me connect my shopify after I was spending hours trying to do it on my own. Thank you!!

Very Communicative and helpfull

Rhedd was the most helpful person ever! 10/10.

I want to thank Nadz for her assistance. Because of her patience and kindness, I decided to get on the paid subscription. I also would like to thank Ozzie too for his assistance. By the time, I chatted with him, I was quite frazzled. His advice was contrary to others I had chatted with. I even told him so, but he said that this was the way to do it. I had nothing to lose, so I tried it, and it worked. It was very simple to do too. I was in shock. So, thanks to Natz and Ozzie for all that you do. Let MailChimp know that you two definitely deserve a raise...thanks again...highly appreciated.

Rhedd did a great job in helping me to find my second account! and Gave me great directions on how to solve the problem. Thankyou!

Wonderful customer service. Truly helpful in an age where customer support seems to be lacking entirely. Jean was warm, welcoming, and knowledgeable.

Juvy was super helpful! Even offered to follow up with me over email for more assistance.

Mary was great and helped me alot with my questions!

TROY

Nadz was so awesome to work with! We got disconnected three times and she was there to pick our conversation right back up. I was able to get my shopify store pop-up successfully added to my site. Thank you Nadz for your patience!

lori was super helpful one of the best ive had on the chat

thanks A+

Great help. Clutch performer!

My experience with MARZ today was wonderful. I tried to update my shop integration and got lost. Marz was so chill and explained things very simply & clearly and got me through it. Even when we got disconnected they found me again to confirm and check everything was running smoothly. Thanks Marz & Mailchimp.

David was knowledgeable and answered my questions clearly and directly.

Sher displayed the utmost concern and car for my issue. He patience and willingness to share backend functions was greatly appreciated. I would not have been able to solve my issue without her help. Thank you Sher!

Support has been great in helping me solve some technical syncing issues. Dean provided excellent support and helped me solve any issues quickly and efficiently.

Top tier customer support when you need help. I am using integrations, automations and a few other features to generate a customer engagement level that will give us a competitive advantage. Thanks MailChimp and the support team for making this investment pay off.