All reviews

Rating Breakdown

  • 5
    80% (924 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,084)
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5 / 5 Share

Oct. 20, 2025

Great CS by Rhedd

Store

BLESCO

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Thanks. My fear with chats is getting a bott or getting left for ages on with no action.... You were ON IT and communicated really well...

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 2, 2026

Great helpt from Troy! He is the best!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Sher helped me set up Mailchimp properly on my Shopify store — super helpful and easy to work with! Thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Mailchimp has been a great tool for our store and a successful marketing channel. We recently experienced an issue with data synchronization, but Nadz provided prompt and helpful assistance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Cyrus has been very helpful and kind to try and resolve my queries. THANK YOU

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Seph is amazing great help

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

JAY ANN was really helpful

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Rhedd was very helpful with my sync query, thank you Rhedd

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The support Jay Ann is nice.She solved my issue so quickly.

Store

HUANUO

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively. He helped me troubleshoot an issue that I had spent days trying to fix on my own. I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set. It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Lovely, professional yet personal and answered my questions clearly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Marlyn was a great help getting this set up. Excellent customer service. Very patient and kind. Absolutely stellar experience.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Jay Ann was quick and helpful. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

David was very helpful and followed up even when we got disconnected to make sure my problem was solved.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Rafael was really helpful and solved my problem immediately! I had an issue with Contact syncing and very happy with how Rafael handled the issue.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Seph in chat customer service is wonderful. patient, kind, just great customer service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Support on this app was fantastic - Very quick to respond, helpful and polite. Thanks Rhedd for your help :-)

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Support is really quick and helpful. Huge thank you to Cyrus for handling my ticket.

Using app

7 days

Total reviews

1

Average rating

5.0