All reviews

Rating Breakdown

  • 5
    77% (772 ratings)
  • 4
    7% (68 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (933)
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5 / 5 Share

May 20, 2025

David was the best support of all.

Store

SIMSI

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

RAFAEL got us up & running in no time! Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

Dean took time and check if my connection is in sync. Thank you for waiting for me to refresh and redo again.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2025

great customer support

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2025

Superb! We are using this app since 2012 in different platforms. Very useful app and very easy to setup emails. We also like sms marketing.

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

May 15, 2025

Great support from TROY!!!!!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Troy was super helpful in checking on our new automation email. Giving me tips on how to make our emails getting sent more successful. Thanks Troy!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Dean was very helpful, thank you.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

David was amazing, his help and advice resolved my problem. Defo recomend.

Store

Zo&Co

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Paul has been a great help in navigating my issues and getting them resolved.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Paul was very helpful and resolved my query.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

Rafael is a customer service rockstar! Very clear communication, and so patient in staying with me until our Shopify + Mailchimp integration was up and running again. Thank you Rafael!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Lori was really quick to respond and really helpful!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

Paul solved my problem syncing Shopify customer names into Mailchimp.

Using app

Almost 6 years

Total reviews

8

Average rating

4.5

5 / 5 Share

May 12, 2025

Their support team is amazing! Had a change of address and after speaking to so many experts, the Mailchimp support person Dean was the only one who stuck through 3 disconnects, sifted through two accounts and helped us resolve our issue. Just AMAZING! Thanks for the dedication and commitment to get it right!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Store

Lush

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

quick and good support provided by CLARISSE today.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Paul was very helpful through this experience.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Great Customer Service!

Using app

Almost 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 8, 2025

I've been using this app for years to connect to my MailChimp account and it works great. I ran into a glitch when I created a new audience in MailChimp and couldn't get The connection changed to the new audience. Which meant I couldn't use a Shopify purchase as a trigger in a new automation. Long story short, Dean at customer support was super helpful when I reached out using the chat option. I even disconnected a couple times by accidentally closing the wrong window. Each time I signed back into a new chat, Dean would find me and continue where we left off. Stellar support! Highly recommend this app if you want to connect your store to MailChimp.

Using app

Over 4 years

Total reviews

1

Average rating

5.0