Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,161
chart
#2,464
All reviews
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March 18, 2025
Clarisse was Helpful, and has forwarded my issue onto a department to help me.
Feb. 18, 2025
Overall the app has pretty much everything you need, but I do find that there are times where I'm not able to accomplish what I need to. In terms of customer service, it's great! David was very nice and responsive and was able to give me answers very quick.
Feb. 18, 2025
Feb. 5, 2025
DAVID was able to help me edit an automatic email and provided help with the amount of time before the pop-up appears on the website.
Jan. 28, 2025
I love the integration, it makes emailing easier and less time consuming. I love the product recommendations, however I did have issues with it pulling archived and drafted products once or twice. When I reached out to MailChimp they were helpful and seemed to very much want to fix these issues. Although a few things need to be fixed here and there, this emailer is the best one I have used so far. I love the analytics and overall ability to improve every email.
Jan. 17, 2025
Lori has been really helpful solving my problems with the Shopify integration
Jan. 15, 2025
Valuto bene l'assistenza di questa App, ho avuto modo di parlare con l'operatore Rafael, ed è stato molto gentile ed è stato molto esaustivo in tutte le mie richieste! Veramente consigliato
Jan. 6, 2025
Dec. 17, 2024
So far so good
Thank you for the review! Let us know if there's feedback we can pass along.
Nov. 22, 2024
Mailchimp has been a good service integrating with Shopify. As with any saas integration across two platforms there are always going to have a few issues. But both sides are always quick to rectify. I particularly would like to point out the customer success managers from mailchimp. We've had two stellar ones so far who are high on communication and helping us use all the tools available.
Thank you for your feedback! We're glad to hear about your experience with our Customer Success team.
March 31, 2024
Between the instructions on Shopify and MailChimp, setting up was fairly easy to do. MailChimp seems a little confusing to use because there are so many options available. Hopefully in time and with enough "playing" with it, I'll figure it all out and it the complexity will be a non-issue.
Hey there! If you need help learning more about the application, email [email protected] and our team can help further.
Feb. 22, 2024
So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.
Hey Beatta! We'd like to get more details on this to see where we can improve. Email [email protected] with additional information and they'll follow up.
Nov. 22, 2023
Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off
Our team can help you find the right template layout! Email [email protected] and our support team will review then follow up.
June 8, 2023
My experience with Mail Chimp is great so far! Integrating it with my Shopify store is really easy and the interface is easy to navigate too
Dec. 12, 2021
Hi, I created a new Shopify account and when Installing Mailchimp I tried to connect it to a new audience but it Synced to the old existing one. I want to separate customers from the old site and the new site.... Why did this happen? Thank you, Alain
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue. We'd suggest clearing your cookies/cache, using an Incognito window or trying another browser entirely. If the problem persists, don't hesitate to contact us for further troubleshooting at https://mailchimp.com/help/