All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2025

Great help from David ! Fast replies and good assistance

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I got help from Mary when I had issues with tag syncing. Even though the issue was just due to a delay in syncing and resolved itself, she was very patient and walked me through the process all the way through. Great support!

Store

Shelbru

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great customer service, Rhedd was super helpful.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

SEPH was very helpful and helped me solve an ongoing problem I've been trying to figure out for awhile. Previous attempts to get help through chat and email did not work. Thank you so much to SEPH for doing a great job and solving my problem!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Nadz was a big help with my setup for Shopify today! Yay!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great support from Rhedd, thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Rhedd really helped me when I had syncing concerns. They got straight to the point and worked quickly and efficiently. Was realy pleased with the help they provided

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Cyrus from customer support is a gem! He helped me figure out the connection issue I was having and went above and beyond — even followed up by email after we got disconnected. 100% recommend downloading the app!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Super support - I have been guided safely and thoroughly by Jean. I am very grateful - THANK YOU

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Sono stata assistita da Rhedd ed è stato molto veloce a trovare una soluzione per il mio problema

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AMUVIA

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

The support team answered really quickly and Lori was very helpful. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Really nice and helpful customer support. Problem couldn't be solved but they tried to help all the way and forwarded issue to dev support team after all steps they could do were done.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Rhedd was really helpful, thank you.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

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MyRoamate

Using app

10 months

5 / 5 Share

Nov. 4, 2025

thank you mailchimp! jay ann was very helpful and prompt in answering my queries.

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Serenity Gallery

Using app

About 1 hour

5 / 5 Share

Oct. 31, 2025

Lori's support was excellent!

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Jewelry Depot, Inc.

Using app

About 1 year

5 / 5 Share

Oct. 31, 2025

Lori was very patient and helpful

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Natural Tone Organic Skincare

Using app

Over 4 years

5 / 5 Share

Oct. 31, 2025

great customer service with SEPH

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sosoutils

Using app

About 5 years

5 / 5 Share

Oct. 31, 2025

Cyrus was very supportive

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The Homeware Outlet

Using app

Over 4 years