All reviews

Rating Breakdown

  • 5
    72% (621 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (792)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2019

I'm leaving a 5 star review as up until this point I've been really happy with the ShopSync integration with MailChimp. However, I do have an issue that needs to be resolved asap. In regards to order notifications, when I click “Start Sending” in MailChimp, I hit a roadblock, as a pop-up window appears which asks me to confirm “My store is up to date”. When I check the box “My store is up to date”, the “Start” button is still greyed out and nothing happens. Any assistance you could provide in enabling order notifications would be greatly appreciated.

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

May 6, 2019

Everything went well. Nothing wrong to report. I didn't have any issue so I can't tell you if the customer service is good or no.

Store

Orabel

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2019

The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.

Using app

5 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 5, 2019

I set this app up as the go between shopify and mailchimp. Easy to set up all seems to work fine, the team were helpful. Email test fine. Can't fault it.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2019

Decided to use this based on the recommendations, we like many others were reluctant to drop Mailchimp, everything transferred over smoothly and just waiting to check everything runs smoothly after the cut off date, a good experience so far

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2019

Quite a frustrating experience when things like this happen - but ShopSync appears to have squashed a few of those issues. It has only been a couple of days, but after some tinkering, it appears everything is running almost as it was (with the exception of the abandon cart flows - only one will work after the transition) Hopefully, everything continues to run smoothly as planned.

Using app

4 days

Total reviews

10

Average rating

4.4

5 / 5 Share

April 22, 2019

Works very well (and love that it is free!) It was easy to follow the instructions and install. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2019

A great solution for those who want to keep using Mailchimp. It was easy to install and is working smoothly so far.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 17, 2019

I was a bit stressed about the disappearance of the Mailchimp for Shopify integration - but ShopSync stepped in and filled that role with very little setup required on my part. It was easy to connect and the integration is working great from what I can tell/test. Thought I would have to switch email providers; glad I don't have to.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2019

Hello, it is now about a week I am using this app. I migrated from the Mailchimp app. So far so (very) good. Had only one issue (but I guess it was coming form Mailchimp): the abandoned cart series I set up previously did not work anymore after the migration. I had to recreate it. No everything works well.

Using app

25 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 16, 2019

Easy to install, it works well and I could continue using Mailchimp after it parted from Shopify! Very useful!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2019

Great app! Solved my Mailchimp connectivity issue and now I am back to syncing my Shopify email captures with Mailchimp again.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2019

I was a little concerned when I read that MailChimp was no longer going to support their app to integrate with Shopify. However, I found ShopSync and it's even more fully functional that the MC app. It installed easily and just took a little time to sync all of my store info. Couldn't have been any easier and I'm glad to highly recommend the app.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2019

So far the transition has been smooth and reliable. Thank you for giving us the ability to keep our contacts from MailChimp.

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 9, 2019

Was quick and easy to set up the integration following the instructions on MailChimp. I thought I would have to do more ensuring that existing thank you emails and pop-ups would work but they all transferred over smoothly

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2019

ShopSync makes it easy to sync my Shopify store to MailChimp. Switched to ShopSync after Shopify and MailChimp had a falling out. The ShopSync support team is always responsive to requests and a joy to work with.

Using app

7 days

Total reviews

13

Average rating

4.4

5 / 5 Share

April 9, 2019

Switched to Shopsync after the fall-out between Mailchimp & Shopify. Set-up was very simple and all seems to be working as it should. Worth looking at the article on Mailchimp giving instructions on transferring from their own app to ShopSync which is very helpful.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2019

Installed this app based on the Mailchimp instructions and I have to say it works very well. The dashboard actually provides a bit more info than the previous Shopify app and the integration is doing what it says it should. Thank you for providing a neat solution to the MailChimp / Shopify issue.

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 8, 2019

This was our solution to the Shopify/MailChimp split. Our developer said it transferred our entire email list of about 30k addresses without issue, and seems to be working as advertised, gathering new emails on our website and transferring over to MailChimp. I love it when things are just simple, and work as advertised. Can't ask for more!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2019

This app worked very easily and quickly. I have only had it for a few days but so far, so good. I love that all my store customers are now automatically in MailChimp for email marketing. This app has been awesome so far.

Using app

4 days

Total reviews

2

Average rating

5.0