All reviews

Rating Breakdown

  • 5
    72% (621 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (792)
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5 / 5 Share

April 7, 2019

I needed this fast service for a MailChimp workaround. ShopSync was fast, easy, and now I'm ready to move forward. No problems AT ALL!

Using app

3 days

Total reviews

13

Average rating

4.9

5 / 5 Share

April 6, 2019

Easy to install, works great, I am very pleased! Glad Mailchimp suggested your app. Love the look of the pop-up window encouraging people to sign up for my mailing list.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2019

This app is working well now for us. At first, it froze when I tried syncing the data, but after a few days and some emails back and front with their support team, we got it working. Email addresses, product blocks etc work great— in fact, the product blocks work better than with the old Mail Chimp app!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2019

I thin this is a best way, how to solve the problem to property connect Mailchimp and shopify. Everything working good. Technical support is very fast. Highly recommended.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2019

this app wasn't working before but looks like they fixed the problem. so far so good! Great customer service!

Store

FELLER

Using app

13 days

Total reviews

10

Average rating

4.1

Developer Reply

After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now. Would you care to update your review if you're able to connect and use ShopSync?

5 / 5 Share

April 8, 2019

I had an issue downloading it at first, but Shopsync addressed the problem and it seems to work smoothly and easily.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, we're very sorry to hear you're having issues installing ShopSync. We’ve had other users reporting this problem, and after an initial investigation, our best guess is that it's something related to the browser session inside of the app store. We're still doing some checks and balances on our end to be sure, but the redirects after install look perfect; we're also seeing hundreds of successful installs each hour. Due to recent events, ShopSync has become a popular app, and we're wondering if something may be going on at a low level with DNS or caching inside the app store. We've also reached out to Shopify, and they have asked that we post something in their API forums for further review. We're not sure how long it will take an engineer on their side to look at things. As a workaround, we've heard from several users that ShopSync can be installed by going to the apps listing page in Shopify. Evidently, after the first error appears, it will then appear on the listing page (just not fully installed). From there, you should be able to go through the install process business as usual. Other users have reported that by changing browsers, it resolved the issue as well. If you're open to trying the install again, please feel free to do so. Also, don't hesitate to drop a note to [email protected] if you need further assistance. Update: After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.

5 / 5 Share

April 2, 2019

Excellent so far, very good app to connect Mailchimp with a Shopify store. The customer service is great too.

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 2, 2019

So far so good! We are using this app in replacement of the MailChimp app and are grateful it's available and we appreciate that it's also free. Works as intended and easy to install.

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 1, 2019

This app is functioning nicely as a replacement for the native Mailchimp app that's been discontinued. I'm very thankful it's available.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2019

Easy to setup and so far have had no issues. Glad there is a resource for Shopify sellers with the imminent departure of native Mailchimp integration.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2019

Installed this after Mailchimp and Shopify fell out. It's been a totally seamless transition. Really pleased that what could have been really annoying and tricky turned out to be a breeze.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 29, 2019

Does what it says it does and very useful for syncing to Mailchimp. I didn't want to move to a Shopify exclusive email marketing platform and this app helped us remain email marketing platform agnostic.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2019

Looks great, just started using in replacing with the obsolete mailchimp app. OPHERTYCIOCCI www.ophertyciocci.com

Using app

4 days

Total reviews

24

Average rating

4.9

5 / 5 Share

March 27, 2019

So far so good. I was glad that this app stepped in to bridge the new gap between Shopify and Mailchimp.

Using app

5 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 27, 2019

Easy to download and easy to set up. So far everything is going well! I recommend using the app. Hope everything continues to go smoothly!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2019

Glad to have a free app to mitigate the Shopify/Mailchimp negotiation issues. I was skeptical to install ShopSync at first, since I saw many reviewers mentioned issues with old automations re-triggering. Before I installed this app, I paused all of my Mailchimp automations, then ran the installation, and everything was set up and is working as expected. I had none of the issues the others were talking about. I also ran some test orders, and everything is working exactly like it did with the native Mailchimp app. The only difference I saw was that in an order detail, you can't see if a customer subscribed to your list. Not a deal breaker at all, just a minor thing I've noticed.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

After decision of Mailchimp to leave Shopify i decide to ue ShopSync. At the moment i'm very happy regarding this solution. I advice this app at all.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2019

The ShopSync app is a 1:1 replacement for Mailchimp for Shopify, but instead of using Webhooks, it utilizes Mailchimp's API and syncs new data in real time. It does the same stuff and it's way faster. 1. Disconnect your Mailchimp for Shopify connection within Mailchimp on the connected sites page 2. Pause your E-Comm automations 3. Install and connect ShopSync to the same Mailchimp list. 4. Create new replacement automations connected to the same connected list. You'll need to recreate any Abandoned cart automations (single or series), the follow up on purchase automations, and any others that are relying on a store data (new orders, abandoned carts, etc). You can save the old E-Comm automation emails as templates in Mailchimp so you won't need to redesign anything when recreating your automations. Additionally, if you're familiar with Postman and Mailchimp's API, then you can make a GET request for your Mailchimp account to /ecommerce/stores and this will return your store ID. After that, you can make a GET request to /automations and check for any automations in the response that are associated with a different store ID, then you will know exactly which automations you need to rebuild.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2019

I was very happy to find this app when Mailchimp pulled out of Shopify. I downloaded the app, followed the prompts and like magic my Mailchimp was connected and worked exactly the same. I created an email and sent it to my email list just like always. I am very happy to see a FREE offer as well. For a small business selling Mommy & Me Fashions this is very important. Thank you ShopSync. Very happy. Pamela, MomMeAndMore.com

Using app

3 days

Total reviews

13

Average rating

4.7

5 / 5 Share

March 25, 2019

I was very happy to find this app. It was very easy to install and set up and sync. I had imported a lot of bot sign ups so I decided to force a re-sync after reducing the list and it went smoothly. Luckily I started with a fresh list on Mailchimp so I didn't have any automation surprises:)

Using app

3 days

Total reviews

25

Average rating

4.4