All reviews

Rating Breakdown

  • 5
    80% (924 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,084)
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5 / 5 Share

Feb. 25, 2025

Troy was excellent - a real asset to your company

Store

Innes

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

very quick and great advice, thanks Karol

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Dean was very helpful, listened carefuly, understood what my problem was then found out what I needed to know. My experience today was great! Thank you Dean.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Tiana did a great job of helping me resolve my synching issue with Shopify! She even emailed me back to reconnect when our chat was dropped.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

The support team from Karol is really helpful. We were able to organize a problem thanks to her help. Thank you!

Store

Osewaya

Using app

Almost 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Rafael was very helpful and thorough. He checked on my issues internally and followed up with a resolution, quick response and easy to communicate with.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Jovanna very quickly answered the question I had and provided additional support in helping to find the correct location to find my newsletter sign-up hyperlink.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Lori, thank you for your support. Very kind and helpful.

Using app

Over 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 17, 2025

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 14, 2025

Rafael helped me well

Store

EcoSoya

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Integration was easy and quick. App is also easy to use. LORI provided quick answers to all my questions and helped me find solutions to my problems.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Paul from Mailchimp for Shopify was incredibly helpful and friendly! He quickly understood the issue and provided a clear solution, making the whole process smooth and stress-free. Excellent customer support!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Dean helped me fix my Shopify integration issues quickly and easily

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Dean is awesome, and has helped me with an urgent issue holding us back from a holiday blast. Great support.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

MailChimp makes it easy for small business owners like myself to craft professional, compelling email campaigns. And their live chat support is great, too. Rafael was very responsive and friendly!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Had a support issue, the Mailchimp support was really responsive and attentive. Excellent.

Using app

Almost 6 years

Total reviews

8

Average rating

4.6

5 / 5 Share

Feb. 12, 2026

got help very quick and efficient - indeed ;-)! thank you Mary!!!

Store

MANI

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Karol is amazing! Super helpful and really knows how the product functions. I'm sticking around because of her.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Great customer service, very prompt replies from David.

Using app

About 1 hour

Total reviews

2

Average rating

5.0