All reviews

Rating Breakdown

  • 5
    77% (769 ratings)
  • 4
    7% (67 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (929)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2026

NADZ did an excellent job in understanding the issue, explaining the possible causes and submitting a request to the technical team to help resolve. Now I wait to see what comes next, but I feel confident that the issue was well documented by Nadz. In addition, when I got cut off from the chat and had to log back in I was able to reconnect with Nadz so I did not have to start over with a new agent. That was extremely helpful.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Quick response from DEAN .. helped me find the right info to determine issues .. and in real time .. thanks

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

super experience. Rhedd is so open to help me and i appreciate a lot!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

jean was great

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Jean has been such a patient and understanding Customer Support Agent. No matter how many times I disconnected myself from the chat, Jean patiently welcomed me back and was able to resolve the trouble I was having. Five stars and high fives for Jean!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

TROY was very helpful in helping me figure out the issue.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

DEAN was very helpful in identifying an issue with our emails. Appreciate his help!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Excelente el soportde de Nadz! Toda su explicación fue clarísima y de mucha ayuda! Pude solucionar el inconveniente reportado, gracias!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Jean was great help! She help me restore my Mailchimp sync with my online store. Got disconnected quite a few times but she was able to pick up quickly after restoring connection.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Had a login issue when setting up. Sher helped me, made it a quick fix.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The support team is fantastic! Jean was very helpful and knowledgeable on all questions and scenarios presented.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

I have just had a brilliant 'live chat' with someone called DEAN, he went above and beyond to help me solve my problem with my pop up contact form not loading. Very much recommend!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

CYRUS was extremely helpful and fixed the issue in no time at all.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Me ha atendido David, muy amable y paciente para solucionar todas mis dudas y problemas con la integración de la aplicación

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Juvy was awesome, super thorough, helped me patiently and with all appropriate details.

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

David! help with clear information and directions for my issues. had no problem understanding and move forward to solve my problems. Thank you!!!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Jean was so helpful with customer support - I really appreciate it!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Seph helped me out really well regarding attempting to add a sign up form to my website

Store

Twindis

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

very helpful and supportive

Using app

About 1 month

Total reviews

1

Average rating

5.0