Mailchimp Email SMS Marketing

Nadz was a great help, very patient and knowledgable! She did a great job of thinking outside the box on what the issue ended up being! J

Paul was able to quickly respond to my inquiry and was able to help troubleshoot and resolve my issue.

David really helped solve the issue I was facing immediately. Amazing service.

Marz was remarkably patient as he helped me create a new email flow and template - and integrate it into my Shopify website. I truly couldnt have done it without him!

Amazing support from Lance - all of my questions were answered very clearly and Lance walked me through everything step by step.

Response from Troy was very helpful and fast.

David was amazing in guiding me step by step to resolve my issue. He's knowledgeable and very patient and his guidance is very clear so it made it very easy for me to navigate across the apps and platforms that I needed to work on.

very helpful and very quick - highly recommend the assistance of Juvvy

Dean was great, helped me so quickly and easily resolved my issue.

I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful. What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience. When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork. Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.

I received wonderful and excellent service from Marz whilst trying to sort my login details. Marz is very efficient and kept be informed every step, whilst sorting things in the back office. Thank you Marz, really appreciate it. Lance, thank you too so very much for your very helpful and professional assistance this morning. You helped me with everything we needed to sort for this phase of the setup. And assisted with very helpful guidelines as well. Thank you Lance, much appreciated.

Seph from CS was SO helpful in resolving my integration issue!

Dean did a great job supporting me through live chat on the MailChimp <> Shopify app. We uncovered a bug that's need further escalation to development, and he did a great job setting expectations on next steps and gathering all of the details needed to escalate. Hopefully the dev team can come through swiftly with a solution, but great work from Dean either way!

Lance was great. He helped me solve my problem.

Thank you MARY for the great customer service!

Sean was very helpful and thorough. Thanks!

Great customer service from Sean when having an issue with tag syncing.