All reviews

Rating Breakdown

  • 5
    80% (926 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,086)
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5 / 5 Share

May 13, 2019

ShopSync is working well to integrate my store with mailchimp. It has allowed us to continue using both platforms. Their help desk have been willing and quick to respond to enquiries.

5 / 5 Share

May 12, 2019

So far, so good. I had problems with error messages and a server issue, probably from everyone changing at the same time, and received a personal and friendly email within 30 secs explaining just that. My numbers remain the same. The app is free and everything else I looked at switching to was A LOT more expensive. Thank you ShopSync.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2019

This app works as advertised. Just started using it but no problems so far with setup. I hope I will have no problems in the future as well. At least there is a substitute for MailChimp.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2019

Awesome 5 stars , simple easy to switch to keep mailchimp connected / running from Shopify just follow the direction. If you have a lot 20K+ of products, customers, orders it will take days to sync up. Also in mailchimp the abandon cart email sequence will have to saved as templates and moved to start a NEW ab cart sequence hooked to sync shopsync. The old sync in shopify for mailchimp doesn't work, transfer over. A+ app. 150% easy to use operate.

Using app

4 days

Total reviews

10

Average rating

2.5

5 / 5 Share

May 11, 2019

Great App and World Class customer support! Thanks for all your help. Thanks Guys for finding us a solution. H&H

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2019

Works well. Follow Blissful Maternity's instructions and you'll be fine. (sort by most helpful reviews) Thanks to Shopsync support also. They emailed me back promptly with one question I had regarding the process.

Using app

2 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 9, 2019

Very simple and quick integration, I was pleasantly surprised. I will be sending out a newsletter in a couple of weeks so will be keen to see how that goes. The pausing/restarting of my abandoned cart email series worked perfectly and has been functioning as expected - thanks guys!

Using app

16 days

Total reviews

10

Average rating

4.8

5 / 5 Share

May 8, 2019

I'm leaving a 5 star review as up until this point I've been really happy with the ShopSync integration with MailChimp. However, I do have an issue that needs to be resolved asap. In regards to order notifications, when I click “Start Sending” in MailChimp, I hit a roadblock, as a pop-up window appears which asks me to confirm “My store is up to date”. When I check the box “My store is up to date”, the “Start” button is still greyed out and nothing happens. Any assistance you could provide in enabling order notifications would be greatly appreciated.

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

May 6, 2019

Everything went well. Nothing wrong to report. I didn't have any issue so I can't tell you if the customer service is good or no.

Store

Orabel

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2019

The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.

Using app

5 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 5, 2019

I set this app up as the go between shopify and mailchimp. Easy to set up all seems to work fine, the team were helpful. Email test fine. Can't fault it.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2019

Decided to use this based on the recommendations, we like many others were reluctant to drop Mailchimp, everything transferred over smoothly and just waiting to check everything runs smoothly after the cut off date, a good experience so far

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2019

Quite a frustrating experience when things like this happen - but ShopSync appears to have squashed a few of those issues. It has only been a couple of days, but after some tinkering, it appears everything is running almost as it was (with the exception of the abandon cart flows - only one will work after the transition) Hopefully, everything continues to run smoothly as planned.

Using app

4 days

Total reviews

10

Average rating

4.4

5 / 5 Share

April 22, 2019

Works very well (and love that it is free!) It was easy to follow the instructions and install. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2019

A great solution for those who want to keep using Mailchimp. It was easy to install and is working smoothly so far.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 17, 2019

I was a bit stressed about the disappearance of the Mailchimp for Shopify integration - but ShopSync stepped in and filled that role with very little setup required on my part. It was easy to connect and the integration is working great from what I can tell/test. Thought I would have to switch email providers; glad I don't have to.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2019

Hello, it is now about a week I am using this app. I migrated from the Mailchimp app. So far so (very) good. Had only one issue (but I guess it was coming form Mailchimp): the abandoned cart series I set up previously did not work anymore after the migration. I had to recreate it. No everything works well.

Using app

25 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 16, 2019

Easy to install, it works well and I could continue using Mailchimp after it parted from Shopify! Very useful!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2019

Great app! Solved my Mailchimp connectivity issue and now I am back to syncing my Shopify email captures with Mailchimp again.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2019

I was a little concerned when I read that MailChimp was no longer going to support their app to integrate with Shopify. However, I found ShopSync and it's even more fully functional that the MC app. It installed easily and just took a little time to sync all of my store info. Couldn't have been any easier and I'm glad to highly recommend the app.

Using app

3 days

Total reviews

4

Average rating

5.0