All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
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5 / 5 Share

Oct. 17, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Seph is amazing great help

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

JAY ANN was really helpful

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Rhedd was very helpful with my sync query, thank you Rhedd

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The support Jay Ann is nice.She solved my issue so quickly.

Store

HUANUO

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively. He helped me troubleshoot an issue that I had spent days trying to fix on my own. I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set. It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Lovely, professional yet personal and answered my questions clearly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Jay Ann was quick and helpful. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Rafael was really helpful and solved my problem immediately! I had an issue with Contact syncing and very happy with how Rafael handled the issue.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Seph in chat customer service is wonderful. patient, kind, just great customer service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Support on this app was fantastic - Very quick to respond, helpful and polite. Thanks Rhedd for your help :-)

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Support is really quick and helpful. Huge thank you to Cyrus for handling my ticket.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Jay Ann was very helpful and quick with responses

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

I had some confusing connection issues, and I was helped by TROY through the chat service. He was so helpful and patient with me. We had to try a number of troubleshooting options, but we got there in the end and I am very grateful for his help. Thank you Troy!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

DAVID helped me with my issues and it was great! He was super clear with instructions and met me where I was and walked me through til the end. Great just David!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Fast Service and everything went smoothly thanks to Lori.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

I have used Mailchimp for years, needing some help today with new integrations and Paul was super helpful - Thank you!

Using app

Over 5 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 9, 2025

Cyrus was able to help me multiple time, reconnecting with our chat even when I was disconnected. The issue was actually caused by me when setting up my account, but no worries, Mailchimp integration helped me from start to finish, honestly flawless customer service, super knowledgeable and patient.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Great support with Cyrus

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Seph was very kind and helpful to me, please reward her.

Using app

4 days

Total reviews

3

Average rating

5.0