All reviews

Rating Breakdown

  • 5
    77% (770 ratings)
  • 4
    7% (67 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (930)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

Paul did great helping with Syncing issues I was experiencing. Mary also helped us get started with building forms and inviting new customers to join our mailing list for newsletters. Excited to get started!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Quick and easy fix. Thank you for your help Jean. You deserve a raise!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I was talking to Juvy and he was amazingly helpful. Didn't used to like chat help, but now I now I am talking to a person it is great.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Ha sido de gran ayuda David, estaba sólo revisando la plataforma y amablemente me habló para ver si tenía dudas, verificó mi integración con otras plataformas, así que ahora estoy más tranquila que mi tienda está conectada con Mailchimp. Muchas gracias David.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

My support person, Cyrus, was extremely helpful and answered all my questions :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

The customer service is amazing. David ran through some quick troubleshooting for me and got my popup form up and running in no time at all.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Dean, un excelente profesional!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

David from Mailchimp Support was quick, clear, and genuinely helpful. He understood the issue immediately, explained the solution in simple terms, and ensured everything was working properly before closing the case. Great support experience overall.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Muy buena aplicación, especialmente David del chat de soporte.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Mary was very helpful

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Customer support is the best

Store

Vella

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Muito bom o suporte deles, David é um cara incrivel

Store

Saoko

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Lori was helpful, patient, and kind. I really appreciated the time she took to try to help me.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Marz was incredibly helpful and professional. He quickly understood what I needed and solved my issues efficiently. Communication was clear, the process was smooth, and the results were exactly what I was looking for!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Sher was amazing! She was quick, knowledgeable, and made everything easy to understand. She solved my Shopify app issue smoothly and was a pleasure to work with. Highly recommend her support!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

GREAT CUSTOMER SERVICE

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Rhedd took a lot of time to help me with my technical syncing issue and provided helpful questions and screenshots and ultimately resolved my issue. Five stars!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Troy was super helpful and attentive. :D

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

David was really helpful in guiding me through my confusion. It is really nice to work with someone very patient.

Using app

About 1 hour

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 17, 2025

Bedankt Troy!

Using app

About 1 month

Total reviews

1

Average rating

5.0