Mailchimp Email SMS Marketing

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

Contacted support to help change my audience for a sign up form. They told me to delete the app and reinstall it. Did that and since then I haven't been able to install the app. Spent countless hour trying but finally they said contact Shopify. I did and Shopify said the same. If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have...... Delay my email marketing by a ton.

Full of problems that the support team are unable to resolve.

It is not helpful. It tells me my shop has been connected and only 1 subscriber. When I look at my shopify customers I have about 80 or more subscribers. There is no one to talk to.

Non sincronizza i contatti

Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.

Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that. There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

good

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai

disappointing customer service.

Concerté cita telefónica para que me explicaran como funcionaba y como no hablo inglés me colgaron y no volví a saber de ellos. He desinstalado la aplicación y me siguen cobrando.

Don't know yet, its connected and working so thats good.

STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!