Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,160
chart
#2,477
All reviews
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Feb. 25, 2026
Very helpful, Nadz explained everything thouroughly and was able to solve my issue.
Feb. 25, 2026
Spoke to Mary who was so helpful! Really took the time to walk me through everything I needed and had me up and running in no time!
Feb. 25, 2026
Seph vom Support war sehr bemüht und freundlich. Als Kunde hatte man das Gefühl, gut aufgehoben zu sein.
Feb. 27, 2026
Hi CYRUS, I just wanted to take a moment to sincerely thank you for your support. Your guidance and assistance have been incredibly helpful, and I truly appreciate the time and effort you’ve taken to help me. It’s always reassuring to know that I can count on your expertise whenever I need it. Thank you again for your support!
Feb. 25, 2026
Feb. 23, 2026
I had a really helpful support session with Nadz while setting up SMS sync between Shopify and Mailchimp. I was confused about why my SMS subscribers weren’t appearing in Mailchimp, even though they were opted in within Shopify. Nadz clearly explained how SMS consent works, why the sync wasn’t happening automatically, and the difference between phone numbers and actual SMS-marketing consent inside Mailchimp. She walked me through the correct process and clarified how to properly collect opt-ins using Mailchimp SMS forms. What I appreciated most was her patience and clarity. She answered all my follow-up questions (even the ones I thought were silly!) without making things complicated. She made a slightly technical issue feel straightforward and manageable. Thank you, Nadz, for making the process simple and stress-free!
Feb. 22, 2026
Nadz was amazing help! I was so lost trying to do this on my own and she fixed the issue easily. Highly rate her!!
Feb. 19, 2026
I appreciate JAY ANN for supporting me with my issues regarding the syncing to shopify. She exerted effort to find an answer and solve it.
Feb. 18, 2026
I've been using this product for a while, and during my latest store sync, I ran into some issues. Mary provided excellent support; she was very patient and helped me step-by-step to get everything connected again. Great job!
Feb. 17, 2026
Great customer service! An issue that I had lots of difficulty with was solved easily with the help of the customer service representative Mary
Feb. 17, 2026
Today I had to reach out to support regarding an issue. I must admit it was a pleasant experience. I was assigned Rhedd to help me guide through the steps. I was able to share my issue, get it raised in a ticket and got immediate support from the dev/technical teams all on a chat. Mailchimp is seriously raising bars for customer support.