Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,160
chart
#2,477
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Feb. 16, 2026
Mary helped me connect my shopify after I was spending hours trying to do it on my own. Thank you!!
Feb. 13, 2026
Rhedd did a great job in helping me to find my second account! and Gave me great directions on how to solve the problem. Thankyou!
Feb. 12, 2026
Wonderful customer service. Truly helpful in an age where customer support seems to be lacking entirely. Jean was warm, welcoming, and knowledgeable.
Feb. 12, 2026
Juvy was super helpful! Even offered to follow up with me over email for more assistance.
Feb. 12, 2026
Feb. 11, 2026
Nadz was so awesome to work with! We got disconnected three times and she was there to pick our conversation right back up. I was able to get my shopify store pop-up successfully added to my site. Thank you Nadz for your patience!
Feb. 11, 2026
My experience with MARZ today was wonderful. I tried to update my shop integration and got lost. Marz was so chill and explained things very simply & clearly and got me through it. Even when we got disconnected they found me again to confirm and check everything was running smoothly. Thanks Marz & Mailchimp.
Feb. 11, 2026
Sher displayed the utmost concern and car for my issue. He patience and willingness to share backend functions was greatly appreciated. I would not have been able to solve my issue without her help. Thank you Sher!
Feb. 11, 2026
Support has been great in helping me solve some technical syncing issues. Dean provided excellent support and helped me solve any issues quickly and efficiently.
Feb. 11, 2026
Top tier customer support when you need help. I am using integrations, automations and a few other features to generate a customer engagement level that will give us a competitive advantage. Thanks MailChimp and the support team for making this investment pay off.
Feb. 10, 2026
I had a good experience. We didn't really solve the issues as such, but I think it was a Shopify issue, not a MailChimp issue. The assistants I worked with were kind and patient and knowledgeable.
Feb. 10, 2026
I had a great experience overall. Everything worked perfectly in the end, and the support team was truly excellent. They were very responsive, patient, and helpful throughout the process. I really appreciated how quickly they addressed my issue and made sure everything was resolved properly. It’s reassuring to receive such efficient and professional service. Thank you again for the support!