All reviews

Rating Breakdown

  • 5
    61% (1,139 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (45 ratings)
  • 1
    13% (243 ratings)

Reviews with Text

  • 89% (1,351)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 18, 2025

Serious bugs in Amazon order importing. When a new order comes in, it has incorrect product customization details. It seems to not work with product variations. Contacting support is like talking to a brick wall. They don’t want to help you they just want to close the ticket. So beware if you have handmade or variations don’t trust this app.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 17, 2025

Works great, very helpful, courteous and professional customer service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 17, 2025

If there were an option to give negative stars, I would gladly do it. This has been by far the worst experience I have ever had with any app on Shopify — and I’ve used many. Marketplace Connect is unbelievably poor, confusing, and unreliable. The app itself feels broken and unfinished, and what makes it even worse is the support team. They seem to have zero understanding of their own app. I spent an entire month going back and forth with support, explaining the same issues again and again, only to reach ABSOLUTELY NO SOLUTION.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 16, 2025

Mariel was a great help superb aftersales service

Using app

17 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 15, 2025

Absolutely shockingly bad support. Particular mention needs to go to Mariz who does not belong in customer support industry. Lazy and incompentent would be the kind way to describe her.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 15, 2025

Using app

About 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

Dec. 15, 2025

absolute Schrott App man soll sich mit Ebay oder Amazon verbinden und Ebay geht überhaupt nicht ...Diese App ist Nutzlos!!!

Using app

11 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 10, 2025

This rep was able to solve my issues in a professional manner.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Josh worked through a complicated issue with us and within a day or so helped provide a solution. The App is great even with a catalog of nearly 10k skus we provide to Amazon and eBay.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 10, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Sehr schneller und guter Support!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Using app

About 1 month

Total reviews

59

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Ein sehr netter Mitarbeiter konnte mir schnell helfen mein Problem zu lösen. Vielen Dank.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 8, 2025

Works well generally BUT auto list items on eBay that are in draft or out of stock on my Shopify store. Please fix this issue….

Using app

About 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 8, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

26 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 6, 2025

Rain was exceptional. I am new to this app, and she was incredibly patient , supportive and prompt with my numerous questions

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 4, 2025

Marketplace connect is easy to use and their customer support staff are on it! Thanks so much!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great app to connect my Shopify to my Etsy shop. Customer service chat is always super helpful! Thanks.

Using app

5 months

Total reviews

1

Average rating

5.0