All reviews

Rating Breakdown

  • 5
    37% (744 ratings)
  • 4
    2% (39 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (28 ratings)
  • 1
    8% (164 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2024

Thanks for your help.

Store

eterus

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Great app and customer support! Best I have ever had.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

lyn with marketplace connect helped me fix a coouple issues with my items even when it was nothing to do with there app. All of my issues needed to be fixed on the shopify side and Lyn helped me through that! And all of this on thanksgiving morning :) So far extremely happy with the App

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Jae is fantastic!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Great experience! I had to contact them a few times about eBay integration and each time the response was fast and on point. All issues were fixed right away.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

customer services are really good

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Hi, shopify marketplace connect app is easy to manage the amazon account with multi country marketplace and I faced a lot of problem but adrian (customer support) helped us to solve my problem in this apps. I am fully satisfied with this app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Great support service!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

I was help by MarkL. He answered my questions and explained everything so well. He even told me if I had other questions, I could ask for him. I will recommend this app to everyone.

Using app

24 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 22, 2024

Horrible app. Does not sync to Walmart and customer support gives you the run around.

Using app

12 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 13, 2024

Se sei un venditore professionale con inserzioni ebay on line da molto tempo, questa app è assolutamente da evitare. Problemi con il match dei prodotti su shopify. Stabilito che hai bisogno di copiare tutti i dati delle vecchie inserzioni da ebay si attiva un bug e quindi l'app importa un sacco di dati sbagliati, Prezzi dei prodotti con varianti, dettagli di prodotto, ecc. Un vero delirio senza soluzione. Dopo due settimane di segnalazioni nulla è risolto. Se utilizzi il prezzo fisso per le inserzioni rischi di trovarti con oltre 200 inserzioni salvate con i prezzi a 0. Se provi a salvare tutti i prezzi da capo, uno per uno perché l'app non ha un sistema di import, ti ritroverai di nuovo i prezzi a zero il giorno dopo. L'assistenza dice che l'errore è il nostro. Peccato che le istruzioni ce le abbiamo date loro e noi sicuramente non salviamo i prezzi con valore 0. Per concludere, dopo un mese dall'installazione ancora non siamo riusciti a mandare on line in modo regolare le nostre inserzioni su ebay perdendo un sacco di vendite ed avendo perso un tempo inestimabile.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

The plugin works well and the support is really amazing!

Store

Riddy

Using app

About 1 month

Total reviews

4

Average rating

4.3

1 / 5 Share

Nov. 20, 2024

Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 20, 2024

A tricky problem sorted out fantastically by Adrian. Great service

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 20, 2024

App fails to sync stock correctly with eBay, due to this I've now missed out on THOUSANDS of pounds of revenue due to the customer service not being able to effectively assist in solving the issues we're facing.

Using app

3 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 19, 2024

Fantastic app and fantastic mega fast support, thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Justo lo que necesitaba y el servicio al cliente perfecto.

Store

malojo

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 16, 2024

Pro: - Support replies quickly Con: - Unable to help & unwilling to admit that they don't know - Unable to connect you to the correct channel of support from the start - May not respond to everything you asked but insisted that they did. - Expect a thumbs up for the chat review even though 0 problems have been solved. - Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.*** Just this alone deserves negative stars. Never considered changing the hosting website until now.) Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback, A Senior Support agent will reach out directly to review and understand the issues concerned. Naturally we want to resolve any ongoing issues, Nikki

5 / 5 Share

Nov. 14, 2024

Best app recomand it we use for all our entire team grozavushop.

Store

My Store

Using app

1 minute

1 / 5 Share

Nov. 14, 2024

Terrible app. Cannot connect marketplace after 20 trys

Store

My Store

Using app

--

Developer Reply

Thank you for your feedback, We have reached out directly to advise on how to proceed with connection. Nikki