All reviews

Rating Breakdown

  • 5
    61% (1,125 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (44 ratings)
  • 1
    13% (239 ratings)

Reviews with Text

  • 90% (1,338)
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5 / 5 Share

Nov. 16, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 15, 2025

I tried using Marketplace Connect as a cost-saving alternative after previously relying on a custom API. Still, it has not been a solution for my most important need, connecting with the Target+ marketplace. After a year and a half of effort, there has been virtually no progress, and neither the app’s support team nor Target’s support seems to fully understand how to resolve the issues. It has been a genuinely frustrating experience. The app does work well with Walmart, eBay, and Etsy, but if your primary goal is seamless Target integration, this is not the tool for you. Save yourself the time and avoid the disappointment.

Using app

Almost 3 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Nov. 14, 2025

We used it to connect it to Amazon. It took a bit work to connect, but the customer support has made the difference. The representative (Joy V) was very responsive and helpful. She provided quick and detailed answers to the questions we had. In terms of things to improve, I think development team can work on the error messaging a bit more. The error codes regarding required fields are somewhat descriptive, but sometimes maps to multiple fields and can be cryptic to resolve.. again, customer service shined here to help.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I want to thank the representative who assisted me today. He was extremely helpful, patient, and knowledgeable. He understood my issue right away and guided me through every step clearly and professionally. I truly appreciate the level of service and the positive experience he provided. Thank you for the great support!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Lou is very responsive and provides clear instructions.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Using app

5 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Nov. 12, 2025

Will NOT work if you have multiple variations of colour and size. I wasted a week trying to get it to work. Even got the developers involved, and they couldn't work out how to do it. This would work only with single variations of things, and ONLY if you spend a long time mapping all the fields. Just build excel files for Amazon, it's quicker.

Using app

11 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 11, 2025

Great Help

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 11, 2025

It historically imported a bunch of old orders without any confirmation or clicking anywhere Caused a lot of double orders. Support just says "thats intendeded, how about you go fix 600 orders manually from both Shopify and your accounting system" No compensation no nothing. Total lack of care for merchants.

Using app

Over 1 year

Total reviews

33

Average rating

4.3

Developer Reply

Thanks for your feedback, Marketplace Connect is a self service app designed with a minimum level of knowledge and input from the user. It is free of charge up to 50 orders per month and capped at $99 USD. We understand that there are instances where processes may be interpreted differently, and we strive to ensure that the prompts provided are clear and effective for the majority of our merchants. Nikki

4 / 5 Share

Nov. 10, 2025

The app has been flawless with our Amazon connection. Less so with Walmart, but I suspect that this is a WM issue rather than a Shopify one. Support has been very helpful as needed.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 10, 2025

Very helpful and supportive in clearing all the queries.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great Customer Service, Walked me through the process

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

Why doesn't Target Plus support multiple images per variant? Currently, only the main image is correct for each variant, while the other images are all jumbled up...

Using app

22 days

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your review, We acknowledge that this is a limitation within Shopify, and we have included it on our roadmap for resolution. Thanks, Nikki

5 / 5 Share

Nov. 9, 2025

Excellent customer support

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Really easy way to handle my Ebay listings from my Shopify store. Dale Jones is an amazing tech support rep who helped us get the Shopify to Ebay connection working very well (give Dale a raise).

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Steff is very helpful.

Store

Vonu

Using app

Over 1 year

Total reviews

3

Average rating

5.0

2 / 5 Share

Nov. 6, 2025

The error messaging on listings is beyond vague. With a little explanation and some more UX improvements, this could be a lot easier. Likely will pay for an app that is more thorough.

Using app

20 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 6, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

everything fine

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2025

Interface is all over the place, but came here because in trying to transfer products, it wiped out all of my secondary images on all of my listings. ....luckily I have a backup for the 4000+ listings on my shop, but this is wildly underbaked as a product

Using app

4 days

Total reviews

2

Average rating

3.0