All reviews

Rating Breakdown

  • 5
    63% (1,215 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    2% (48 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,440)
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5 / 5 Share

Feb. 24, 2026

Great service!

Store

Trika

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

An easy application to use and sync products to your Marketplace account. We use this to link our shop to a multi-brand eBay account and all is working perfectly. Mark M was extremely helpful in providing information around eBay listings and how to deal with refunds/returns from that platform. 5 star customer service. Highly recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 23, 2026

Support won't help at all, import is delayed by hours. The only answer we get from support is we have to much orders which isnt the case or they tell us orders aren't technically importing late if they show up within 24 hours. Looking into alternatives

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 23, 2026

Nice person and even better support provided.

Using app

2 months

Total reviews

3

Average rating

4.7

3 / 5 Share

Feb. 22, 2026

Initially functioned well but then realised that it reset almost every product in my ebay store to category "other". I have over 1,000 products and my visits on ebay dropped to virtually zero. Took some time and hair pulling to get everything sorted again using the bulk editor in Marketplace but there are still a lot of missing parameters between the two - expect to invest some time afterwards. The shipping and stock control aspects seem to be working fine.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 19, 2026

Joshua R was able to help me when I was having issues sending products to amazon and I really appreciate. Thanks

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

This app makes selling items from your Shopify store to eBay a breeze. The best part though is the Live customer service. All customer service agents we have dealt with have been excellent in communication & solving any issues.

Using app

Almost 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 17, 2026

This app is great for transferring lisitings into eBay. Support was extremely nice and helpful. I got stuck and decided to use the chat option. It pops up a bot chat, but you can request a human by clicking on the "Get in touch" button at the bottom. After describing my issue Rain was able to help me right away. In the chat I was sent screenshots to show me what they were talking about so I could get past that part I was stuck on. The best customer service I've ever experienced.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 17, 2026

Terrible support. This is unacceptable for $400 a month. This happens every day, the variants will disappear for hours for one person on the team but not everyone. Then they reappear. They refuse to fix the issue and said to use a different app!

Using app

4 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Feb. 17, 2026

I believe Marketplace Connect is mainly suited for simple products. We operate in a niche market for pet supplements, and the app fails to map this category correctly to the Amazon API. Some fields in the app allow for free-form text, whereas the official Amazon API requires a dropdown menu with fixed variables. This causes a constant error from Amazon whenever you fill in those fields, making it impossible to link products and list them on the platform. The app/API integration is incomplete and subpar. Not worth more than 1 star.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 17, 2026

Great service simple to use

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Dom is very helpful with any support requests!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Joshua was extremely helpful and would highly recommend using this app to easily connect your Shopify listings to eBay.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2026

Very easy to use, and great Support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Wonderful Customer Support. Respond promptly. Really apprecitate it.

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

I was a bit confused during the set up so reached out to support, after a couple of emails the issue was quickly resolved, thanks Rain! The app is great as the mapping features make this app very versatile for my purposes.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Very good app and support team is excellent

Using app

15 days

Total reviews

1

Average rating

5.0