Shopify Marketplace Connect

Always helps me fix any issues i may have.

Stopped working for eBay, the provider knows about it and has advised they do not have a fix that works, it has been weeks now and thousands of customers have no connection working with eBay to sync quantity anymore. Such a shame, if they do get it working again, I will update the review, but 2 weeks now and no fix at all, eBay is simply not connected to Marketplace connect anymore. Has cost my business thousands of dollars and there is no compensation at all.

August 2026: This App doesn't work at all. eBay Image Synch is completely broken. No integrated way to publish translations. I would highly recommend to use an alternative, rather than destroying your ebay seller account with this.

solved my problem

Leider muss ich eine 1-Sterne Bewertung abgeben. Bisher war ich eigentlich zufrieden. Aber Stand heute (30.08.2026) geht seit 14 Tagen nichts mehr. Änderungen an Artikeln, Bilderupload -> alles funktioniert nur noch zu 5%. Das kostet nicht nur Nerven sondern auch Geld, da neue Artikel nicht überspielt werden und Änderungen nicht übertragen. Der Support sagt "Wir warten ebenfalls auf ein Update von unserem Entwicklerteam und fragen fast stündlich nach" Ich werde mich nun nach einer Alternative umschauen, da ich nicht weiter auf Umsätze auf eBay verzichten will und kann.

The order was not imported, so the customer service staff fixed it manually.

This is my opinion only. My opinion is formed after evaluating it for 2 weeks along with competing products. Regarding my experience with it over the past few days. I totally agree. This is an absolutely senseless app , and with regard to being intuitive (like the many , many other similiar apps I use daily) This mess gets a zero regarding being intuitive, and the process flow ..... I wouldn;'t even call it that, because no process flow exists. Stay away.

I do not recommend this add on, when it works its great but when it doesn't work you end up with overselling items and listings not syncing. I have been a user for a long time but for the past month there have been breaking issues and when you reach out to support they say "there is a large backlog sorry"

App has a bit of a learning curve to it, some unique logic going on, but it has been quite robust, and their dedicated support team is fast, kind, and efficient!

For a core Shopify app this is not well supported. Be warned it will only match the first 100 product variants in a family, the rest won't sync. Support doesn't seem willing to upgrade their systems to support the now 2,000 variants you can have. The fact that Shopify promotes that you can sell on Marketplaces but doesn't give you a fully function app feels like misleading advertising to me.

Marketplace Connect used to be a useful app, but at the moment it simply cannot be relied on to run an eBay store. I am experiencing serious syncing problems with eBay. Images are not updating correctly, inventory is failing to sync properly, and I have now had a main product sell out on eBay without the stock being correctly updated. This creates a genuine risk of overselling and damage to an established eBay listing. The most frustrating part is that this does not appear to be an isolated problem. Other merchants are reporting very similar issues, yet there seems to be no clear explanation of what is happening or when it will be properly resolved. When an app is responsible for syncing listings, images and stock between Shopify and eBay, reliability is absolutely essential. These aren’t minor glitches — they directly affect sales and seller performance. Marketplace Connect is a great idea when it works, but in its current state I simply cannot trust it with my inventory or eBay listings. I hope Shopify treats the current problems seriously and gets the app back to being something merchants can depend on.

I have been using this app since it was Codisto and it was wonderful at that time. I'm not sure what happened but now it's absolutely horrible. Everything is just error errors errors. Pictures dont sync inventory doesn't sync pricing doesn't sync. Now items are overselling on eBay, that have been out of stock for days on Shopify caused me to have to cancel Ebay orders putting my Ebay account at Jeopardy. Support just keeps giving excuse after excuse that they're working on it, but nothing ever gets fixed absolutely horrible. I will be uninstalling this app and looking for a better solution.

I always had a great experience with the support team every time I have issues. The service I received was excellent. They were professional, patient, and very helpful throughout the whole process. My issue was handled efficiently, and everything was explained clearly. I really appreciate the time and effort they took to assist me. Excellent customer service and highly recommended!

great service very knowledgeable

Rain was quick to help, and resolved one issue and gave me an update on the other.

Avoid this app at all costs! I have been using it since it was Codisto, and I never knew how bad it was at everything until I was forced to find another app. I never liked using it, but what pushed me over the edge was when it pretty much stopped syncing photos to eBay two weeks ago. Maybe 10% of my new listings actually got published, some of which took 2 or 3 days to publish. I set up demo meetings to evaluate 3 other apps, hoping I could find one that would work. This morning I started playing with LitCommerce, and it is honestly so good that I canceled my other two meetings. It is so well designed and intuitive that all I needed was a 5 minute setup video. By this afternoon I had all of my templates set up, all 346 of my items synced to the new app and published on eBay (with only a couple of errors), and THIS crappy app uninstalled! No telling how much money Marketplace Connect cost me in wasted time and lost sales over the last couple of weeks!

Joshua R. with customer support was so helpful and knowledgeable. He even gave me a heads-up on a current issue with ebay so I would know what was going on and help me be patient ;) Love Marketplace Connect and recommend this app for your business.