Shopify Marketplace Connect
All reviews
Worlds most shittiest app! Maybe the worst app in the whole milky way.
App is easy to use and navigate.
We are so disappointed with this app, it really is unfit for purpose. Our prices were replicating from Shopify to Ebay in the thousands, the inventory amounts were incorrect and there were duplicate variations, even though the SKUs and sizes were the same. Dina had to individually sync each product back to Ebay to try to get it to show the correct price/inventory quantity. However, over the weekend, we sold a product on Ebay that isn't in stock in Shopify because all of our inventory quantities have reset themselves to 100 in Ebay. Marketplace Connect tell us that eBay has a policy that limits the maximum quantity shown on a listing to 99 or 100 units, even if our Shopify stock is higher. However our stock is LOWER than 100 and it is still showing as 100! After giving them several chances to resolve or explain these problems, we won't be continuing with this app. We were trialling the Ebay connection before we used it for Amazon, where we have many more orders. We don't have much confidence in it sadly, and knowing how difficult Amazon can be, we just can't risk it.
I have had nothing but issues with this app. Difficult to set up and use properly, and does not sync inventory or pricing. Right now, I have to do a manual recount of everything since it was so off.
Does not work and support is useless.
The matching of listings is super complicated and weird. It's free and it works sometimes. Can't recommend it for those who sell a lot through Etsy
I’m not very tech-savvy, so I often reach out to the CS team whenever I encounter an issue. They have been very helpful and responsive. I especially appreciate that they provide screenshots to clearly show where the problem is, which makes it much easier for me to understand and resolve the issue. So far, four of my inquiries have been handled smoothly. I truly appreciate their support and assistance.
La app non è facile da configurare, soggetta a molteplici errori di importazione: - mancano le spese di spedizione o vengono impostate automaticamente su gratis - inserendo il prodotto su shopify non viene importata la foto - nonostante abbiamo inserito il codice SKU i prodotti se non si sta attenti vengono duplicati (con lo stesso SKU) - il supporto dell'AI sembra inizialmente buono ma poi ti rendi conto che in realtà gli mancano un sacco di informazioni e che magari ragiona su versioni non aggiornate della app.
Worst Expierience so far. App on phone is not useable. Plenty of errors while importing products to Stores. Hard to figure out what the problem is. Randomly killed my Etsy Store last week. Lost all my listings and Ranks on Etsy. Since 1 week they keep telling me they trying to figure out what happend and the team is working on it. Nothing happens. I did lost a lot of money to them and also had to pay 0,20$ for any new listing i had to do without them. Support takes days to answer and you get these no sense answer that they are aware of the problem and trying to help. If you dont wanna loose everything you build up, dont use this app. At least not for Etsy...
Love the app when it works right. If it wasn't for Joy.V from customer service I was about to get rid of because of problems but now we are good to go !!! Thanks again Joy
slow and confusing the menu and scrolls are terrible to navigate
Support answered quickly and stayed with it until everything was connected. Thanks again Lou!
Servizio clienti velocissimo e super disponibile, app intuitiva e ottima!! consigliato per tutti i professionisti
Use of this app is a nightmere. Sometimes it does not sync and does not give any eplanation about why that happen.
Works good but lacks many professional features like linking multiple eBay listings to one SKU which is common practice, a more polished listing linking page but other than that . It gets the job done.
All I can say id WOW!!!! Installation was quick and easy. I did have to contact customer via live chat and Rain was awesome. This app is a game changer.
Amazing support via online chat...
Great experience, support available almost immediately and very helpful! Got the issue mostly resolved within an hour so very impressed
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