All reviews

Rating Breakdown

  • 5
    37% (744 ratings)
  • 4
    2% (39 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (28 ratings)
  • 1
    8% (164 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Dec. 17, 2024

Their Support has become significantly worse recently, specifically "Adrian" who has repeatedly given incorrect advice which reads like it's coming from ChatGPT...

Using app

Over 4 years

Total reviews

4

Average rating

4.3

1 / 5 Share

Dec. 16, 2024

poor support and as you grow eventually it will start to mishandle and not pull things and improperly list as the amount of listings and data grows it gets worse and worse beware it will start well and then ruin your business entirely.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 14, 2024

The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.

Using app

1 day

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 13, 2024

It took a while but Dom was able to help me with everything I needed and explained stuff to me patiently!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Good

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Amazing experience. With the help of Mike P. from Marketplace Connect Support Specialistthrough customer service email my ebay integration was nice and easy!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Adrian was really helpful and helped me fix my Etsy issue - www.houseprints.co.uk

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 10, 2024

I wanted to give this app a great review as I was excited to get my products connected with my Etsy store. However now that's it's connected and I have spent many hours making sure the titles and products ingredients and categories, tags etc are set up as necessary. EVERY TIME a product is sold on my shopify store it goes back and overwrites the details I have updated on Etsy. The connection I required was simply to update the quantity. They should offer this as an option - only update the quantity when checking the shopify site for updates.

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 6, 2024

Really good, quick and straight forward support.

Store

Playrrs

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Noel M. provided outstanding support, successfully modifying the inventory limit we can send to eBay—an important improvement for our operations. Everything is now running smoothly, and I feel confident knowing that if I need assistance with fixes or modifications, I can rely on their support. Highly recommended!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Five (+) stars not necessarily for the app - that is what it is - but for the awesome customer service. I'd been struggling with an issue for a couple of weeks. The support team jumped in, understood my issue, and helped me resolve things in short order. Their assistance was GREATLY appreciated.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Just great! Best support ever. ;-)

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Thank you Adrian for fast help to solve the issue

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

amazing support by Lou

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I'm new to Market Connect and Shopify. When I needed help learning how to use the app, Joy B and the team at Market Connect were extremely helpful. They took the time to answer my questions and even walked me through certain tasks when I needed the extra help. In addition, they even set me up with a custom template for some of my products. The customer service has been 5 stars all the way! I can't recommend Market Connect enough.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

perfect application to connect main marketplaces, perfect support to guide you

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Very nice experience! I really liked that I got quick support even as I'm just starting out! Thank you.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great support for any and all issues with the app! Super quick solution provided for a rare issue we experienced.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Using app

11 months

Total reviews

1

Average rating

5.0