Shopify Marketplace Connect

Nov. 2, 2023

Sadly it just didnt work. After connecting my etsy listings to my shopify listings I found all the connected etsy listings deactivated on etsy. I tried several times but each time the listings were deactivated on etsy. And not just once either. Once I'd given up on the app, uninstalled it and relisted my items, 10 minutes later they'd be deactivated again and I'd have to relist again! It took a while and 3 or 4 goes over half an hour before my etsy listings were finally back up again.

Nov. 1, 2023

The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.

Oct. 30, 2023

Viele Einstellungen kann man nicht tätigen und werden gar nicht erst angezeigt. Leider absolut unbrauchbar!

Oct. 29, 2023

Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products. Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy. This app should have been tested thoroughly before sending that email out to customers.

Oct. 26, 2023

It is in the process of deleting all my Etsy listing for the second time, and I'm not sure why. Bulk edit is just constantly loading. Not sure what I am doing wrong, but it isn't working for my store. Have to pay to reactivate my listings for the second time now.

Oct. 24, 2023

Does not import gift messages from other sales channels. This is a huge oversight in the function of this app. Otherwise, it works well and the customer service is responsive. I'd like to continue using it but the gift messages are important.

Oct. 23, 2023

I have been attempting to use this app for a couple of months now. Everything about it has been great unless you use Etsy. I have emailed the support team dozens of times, just to be told they are aware of the bug and are trying to fix it, or they are passing it on to their support team. The connection to Etsy doesn't import any shipping information. I have no idea what speed a customer chose for shipping or how much they paid until I log into Etsy, and copy/paste that info into Marketplace Connect for our shipping folks. The app randomly resets all of my weights and dims to zero, which means the shipping amount shown to customers on Etsy is often $20-30 more than it should be because Etsy can't calculate it properly. Over 2 months we've lost thousands of dollars in sales because of this glitch. Only our repeat customers will bother to reach out and ask why so that we can explain and refund the shipping overcharge. The rest move on because who in their right mind would pay $30 to ship a $10 skein of yarn? So if you don't use Etsy, you'll love the app. If you rely on Etsy for sales, find another app. This one is a nightmare.

Oct. 22, 2023

this app doesnt work properly ...3 weeks of hours a day trying and speaking to 'support agents' and still had NO active listings, nothing linked properly and ZERO result.

Oct. 17, 2023

I wouldn't say that Codisto was perfect or a 5-star app, but Marketplace Connect should have never been released in the stage that it is currently in. I have attempted to submit ~5 new products with multiple variants to Amazon through Marketplace and haven't been successful once. There is always an issue and customer support just provides me with the error codes and no real solutions. The app can't find matching SKUs, variants aren't paired together on Amazon, and missing mapping fields cause errors but aren't updatable to name a few.

Oct. 13, 2023

Was always buggy and slow (as Codisto) but now its moved to Marketplace Connect the App is just awful and we have uninstalled as its just unusable.

Oct. 12, 2023

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

Oct. 7, 2023

Terrible app Used this app to integrate items into walmart. It's just horrible. Constantly have to communicate with support, which does not help at all. For a month of communication nothing normal they could not advise. The only thing that worked well was changing product names and tracking purchases, everything else is just a sham. Product descriptions - does not work. Changed them 1000. They are simply not loaded into walmart, this field just exists for beauty. Contacted support with this issue, about 100 emails. In 3 weeks - nothing has happened. Trying to deceive in correspondence and stall time, it is not clear why. Inventory - is not exposed, this field is also created for beauty. Disabling/enabling products - works once in a while. I disconnected all my products - it doesn't work. When you communicate with support, they have to prove that the problem is on their side, they just ignore questions and proof that their application is to blame for errors and problems. Half of the questions are unreadable and support just answers with scripted phrases. They don't help, they just "open cases", feed promises, and at times try to make customers look like fools by attaching absolutely absurd proof that they have nothing to do with it. And finally, for dessert, they recently had a price crash and all my goods became 2-3 times cheaper. Accordingly, anyone could buy my goods 2-3 times cheaper. The whole day I was in touch with support and they could not help me with anything. I heard only phrases, "yes, the problem is on our side, but we are doing our best to solve it". As far as I realized these problems were not only for me. Because of them I had to delete all the products, just not to lose money. And if I was not near a computer at that moment, it is not clear how much money I would have lost. I do not advise anyone to use this as an integration with walmart.

Oct. 5, 2023

worst app for walmart marketplace

Oct. 4, 2023

does not seem to work for us. customer service has been incredibly unhelpful.

Oct. 4, 2023

Don't work - suppressed all our etsy product. Support totaly ineffective, it deserve 0 stars. Loose time and money - go away from this.

Sept. 23, 2023

DO NOT CONNECT TO YOUR ETSY SHOP! This app deleted (Not deactivated, not set to draft, deleted) several listings that were also my best sellers! I have spent many hours trying to sort it out. Short of a miracle from Shopify support, this will likely cost me thousands of dollars in lost revenue right as Q4 begins, possibly more. The Etsy marketplace ranking for these listings cannot be regained by simply creating another listing. I wish I read the reviews first and saw the same has happened to other Etsy sellers. Learn from my mistake: DO NOT INSTALL THIS APP AND SYNC YOUR ETSY SHOP!

Sept. 21, 2023

Since Shopify has taken this over, they've destroyed the app and any work you've previously done. I had all of my settings correct and everything was working fine for months without touching it. When Shopify took this over, here's a few things that have happened. - It disconnected from Amazon without notifying me. Meaning that no orders were flowing causing late shipments. I almost lost my Amazon store over this. - All of my settings were changed. So all of my custom titles, descriptions, etc. on Amazon were wiped out and overwritten with what's on Shopify. - My rankings fell out of the sky because of the second bullet point. The developers working on this should all be fired. They're destroying people's stores.

Sept. 20, 2023

STAY AWAY STAY FAR AWAY The Staff is great because the program is terrible. This is by no means an integration. The status notification on whether your item is published or not is misleading and will say your item is Active on Amazon when in fact it's not and vice versa, status will show you it's not active or published when it actually is. So you never know if the app is working correctly. The app causes so many errors that things don't get published on Amazon. I can't believe that Shopify would endorse a company like this. You are much better off not integrating and listing directly on Amazon because this APP will do nothing but mess up your Amazon account and wast your valuable time.

Sept. 19, 2023

Very complicated to set up the connectition.

Sept. 15, 2023

DO NOT USE. 1st support call deleted all of my Etsy categories, tags, digital listings, disconnneted my files and added shipping. Customer support are still "looking into it" (2 weeks later) 2nd support call. how do i disconnect one product... "set it to inactive and it won't delete it.. " "are you sure it will not delete the product" "yes" okay... guess what... deleted the product on Etsy.. "oh sorry.. yes Etsy will do that" FFS