Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,910
chart
#371
All reviews
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Aug. 12, 2025
Kafkaesque hell. If you try to get a product deleted from Amazon, you end up in this nightmare: Set product/variations to inactive? Still pushed to Amazon. Set it to only sync price/inventory? Still pushed to Amazon. Want reliable channel control? Don’t walk away. Run. 0/10. Do not recommend.
Aug. 12, 2025
Aug. 12, 2025
The app is very helpful for cross platform listing management, but it can still be a bit complicated to navigate, which makes having the support team essential. What I really appreciate is that the support team is always willing to help, provides clear guidance, and patiently addresses every inquiry.
Aug. 11, 2025
The team is responsive and able to troubleshoot any issue that comes its way.
Aug. 8, 2025
Aug. 8, 2025
Aug. 21, 2025
Update vom 21.08.2025: Nach umfangreicher Unterstützung via Email-Support (Danke Dom!) funktioniert die App nun wie erwartet und erfüllt die angepriesenen Funktionen. Leider war die korrekte Kalkulation der Verkaufspreise erst möglich, nachdem Einstellungen vom Support angepasst wurden. Auch erschweren die Ladezeiten die Nutzung teils, besonders wenn man oft zwischen den verschiedenen Amazon Marketplaces hin und her wechseln muss. Für die Zukunft würde ich mir einen Rechnungs-Upload, sowie Integration von Stornierungen wünschen - dann müsste ich nie wieder in das Amazon Interface. --------------------- Ursprüngliches 2-Sterne Review: Ganz nett, aber viel zu komplex in der Einrichtung. Mit einem verbundenen Amazon.de Konto werden Produkte auch auf den Amazon-Seiten anderer europäischen Länder ausgespielt, aber Bestellungen von dort erfordern, dass man die jeweiligen anderen Amazon Domains zusätzlich verknüpft. Das ist in der Einrichtung leider nicht beschrieben und führte dazu, dass einige Bestellungen nicht importiert wurden, die wir dann auch nicht nachholen konnten. Der Support ist sehr bemüht, aber eckt teils auch an, und behauptete sogar, dass Produkte nur mit Verknpüfung des Amazon-Kontos des jeweiligen Landes verwaltet werden können, was nicht stimmt, der Anleitung widerspricht, und dem Problem, mit welchem wir konfrontiert wurden. Drei Chat-Sitzungen waren daher erforderlich, um die App grundlegend zum Laufen zu bekommen. Nun läuft die App, aber die Verwaltung der Produkte ist noch immer ein Rätsel, da wir die Listings von unserem Amazon.de Konto verwalten können, aber gleichzeitig auch von den Amazon-Konten der anderen Länder.
Aug. 7, 2025
Aug. 6, 2025
RE: customer service - Had an issue setting up new listings on Amazon and syncing the inventory with Shopify... Joy V very quickly solved my many issues and got me back up and running RE: app - once set up, everything works great. i consider this an essential app for my store.
Aug. 5, 2025
best customer service ever was Joshua R. I hope everybody get's the opportunity to work with him.
Aug. 3, 2025
keep getting thing uploaded wrong
Thanks for your feedback, We are unable to locate any support requests from you. We are reaching out directly to provide further support. Nikki
Aug. 1, 2025
Recently tried integrating Etsy using Marketplace Connect and orders would not sync. We would receive orders on Etsy, and they would not show up on our Shopify store or even in the MC app. After many messages with their support team, they said that the reason is due to API rate limits on our account set by Etsy and in 24hrs they will reset and orders will flow. This is incorrect information, and this was confirmed by Etsy who gave the following response: "I see that your shop is based in the U.S. For your reference, for sellers shipping from the United States, as of October 21, 2024, Shippo and ShipStation are the only third-party shipping apps which, when integrated into your Etsy account, will automatically import and export all shipping-related data between your shop and the shipping partner. Please know that this restriction has nothing to do with rate limits. If an application/integration needs an increase to their rate limits, developers of the app are the ones who need to reach out to us and not their users." This app does not work with Etsy at all and they should not be advertising it as a solution.
Thanks for your feedback, We informed you on July 28th about the Etsy policy changes, and subsequently, we further investigated the rate limits. A notification will have appeared to anyone connecting to Etsy after October 2024. I understand how this may have been confusing, and we apologize for any inconvenience caused. Nikki